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Creating a multilingual help center

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After creating your own help center and adding content to it, it’s possible to make sure a visitor sees your articles in their own language. Do note the articles have to be translated manually. In this article, we’ll show you how to create a multilingual help center.

ℹ️ The language shown to a visitor is based on their choice in the left bottom corner of your help center.

Adding multiple languages

Follow the instructions below to create a multilingual help center with Trengo.

1. Navigate to Help Center and select your help center;

2. Select ‘Settings’;

3. Add the language(s) to your help center;

4. Click ‘Save changes’;

5. Navigate to ‘Articles’ and click the article you’d like to translate;

6. Click the ‘language’ box and select the article that needs to be translated;

7. Translate your article, optionally publish it, and click ‘Save’.

Repeat this process from ‘step 5’ for all other articles you’d like to translate.

Last updated:
September 26, 2023