Shopify WhatsApp integration: the ultimate guide
High numbers of traffic to the webshop sound like a dream. But whenever the checkout process is slow, there’s poor […]
Messagebird pricing explained (+ an affordable alternative)
The platform-as-a-service (CPaaS) Messagebird is on a mission to modernize and simplify the overcomplicated space of customer communication. And the […]
How to train team members on the effective use of a team inbox
A question via WhatsApp, an unsatisfied customer responding via email, a request coming in through the live chat… your team […]
A team inbox case study: 5 real-world success stories
When the customer service team misses a message it won’t always result in a bad review. But unfortunately, sometimes it […]
WhatsApp Business yellow pages: everything you need to know
WhatsApp Business is already four years underway with facilitating communication between businesses and customers. And each year the Meta-owned platform […]
How to give your revenue a boost using WhatsApp marketing automation
With many consumers looking for online offers and sales prices given the current climate, you want to catch the attention […]
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