February 5, 2021

Explaining the difference between chatbots and flowbots

By using bots, you can automate conversations with customers and decrease your team’s workload. In Trengo,…

chatbot for google business messages
January 21, 2021

How to use Chatbots for Google Business Messages

You can now use Trengo to answer all your incoming messages from Google Business Messages.…

November 5, 2020

How to use a chatbot in the telecom industry

As a customer service professional in the telecom industry, you know better than anyone how demanding it…

Stop fearing chatbots
August 28, 2020

Why support agents should stop fearing chatbots

Let’s start this article off by sending an elephant out of the room: chatbots are…

Rebekka and Janine
August 25, 2020

How our sales & customer success teams use chatbots

In 2020, more and more customer-facing teams are taking on an extra team member: the chatbot.…

add chatbot to website
July 23, 2020

How to add a chatbot to your website in 5 easy steps

With Trengo, you can create your own chatbot without having to use…

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