Communication

Intercom pricing is complicated.  The software company’s pricing plans are relatively expensive, difficult to understand…

WhatsApp is becoming increasingly popular as a customer communication channel More and more customers value being able…

You can use WeChat on two devices or more by using…

It should come as no surprise that every modern business…

A well-trained customer service agent can sense potential trouble from afar. Short replies, very limited patience or…

Even if you make the prettiest posters and TV commercials or…

You probably landed on this blog because you searched for something like “team chat software”…

Je kent de Engelse uitdrukking “happy wife, happy life” vast wel eens gehoord. Als we deze…

A Facebook Messenger chatbot can be extremely valuable for the modern-day business. Where most companies…

To improve availability, a lot of modern companies are fully…

Whether you own a webshop, a digital showroom or any…

Email has been one of the most popular communication channels since the…

In recent years, many companies have started to work with remote teams. In remote teams,…

Recently, Facebook Messenger implemented the 24-hour rule. In this blog…

As a customer service employee, your daily goal is to achieve one single thing: customer satisfaction. And every…

The WhatsApp Business API is primarily intended as a customer service solution. This means that the…

If you use WhatsApp Business, you’re not allowed to start a conversation with your…

Thanks to the WhatsApp Business API, it is now possible to easily communicate with your clients via WhatsApp.…

Using WhatsApp Business with multiple users is possible by connecting your WhatsApp Business number…

Since WhatsApp launched their free official WhatsApp Business application and the WhatsApp Business API,…

WhatsApp is one of the most important communication tools on earth.…