Communication

How to deal with angry customers
April 17, 2020

Successfully dealing with angry customers: 6 actionable tips

A well-trained customer service agent can sense potential trouble from afar. Short replies, very limited…

De klantervaring verbeteren: zo doe je dat
April 15, 2020

Why improving the customer experience is more important than advertising in 2020

Even if you make the prettiest posters and TV commercials or…

team chat and business communication tools
April 13, 2020

Team chat software as a business communication tool

You probably landed on this blog because you searched for something like “team chat software” or…

April 8, 2020

The 15 customer service books you have to read in 2020

Je kent de Engelse uitdrukking “happy wife, happy life” vast wel eens gehoord. Als we deze uitdrukking…

April 6, 2020

Why companies should start using a Facebook Messenger Chatbot

A Facebook Messenger chatbot can be extremely valuable for the…

screensharing
March 23, 2020

Assist your customers real-time with co-browsing

Whether you own a webshop, a digital showroom or any other platform that enables customers…

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