Customer service

September 28, 2021

Introducing customer satisfaction surveys✨

When it comes to turning one-time buyers into loyal customers, great customer service…

Instagram DM automation
September 15, 2021

Instagram DM automation: the ultimate guide

Answering Instagram DM’s on our phones may feel like a lifetime ago, but…

How to use Telegram as a customer service channel
September 9, 2021

How to use Telegram as a customer service channel

The messaging app Telegram is getting more and more popular. The app already has over 500…

How to integrate a chatbot with Facebook Messenger ads
September 6, 2021

How to integrate a chatbot with Facebook Messenger ads

If you want to sell more, you need to advertise more.…

Customer journey canvas
August 24, 2021

Boost your customer service with a customer journey canvas: 5 best practices

Did you know that 74% of Dutch consumers are more likely to order at a webshop after…

Gen Z
August 10, 2021

How to win Gen Z as your next e-commerce customer

Slide on baby boomers, here comes Generation Z. 💥 In a little over a…

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