Presenting our new inbox design: stripped-down and faster than ever

Your customer service team makes customers happy every day. But as a manager, you might not know how…

I come across more and more articles saying that email is nothing than a…

Let’s start with a question. How many of you are still sending internal…

Let’s start this article off by sending an elephant out of the room: chatbots…

In 2020, more and more customer-facing teams are taking on an extra team member: the chatbot. The same…

I have successfully sworn off CC and BCC emails. Finally. Something had to give. Email was already eating…