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June 3, 2021

Instagram DM API: now available on Trengo ✨

With the new Instagram Messaging API, you and your team will be able…

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Why your customers aren’t coming back after their first purchase

Let’s be honest. Anyone can sell something on the internet these…

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The best live chat solution for multiple websites

If running customer service wasn’t already challenging enough in itself, imagine doing…

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How to forward WhatsApp messages to email

Knowing how to forward a WhatsApp message to email can be quite useful these…

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15 life-saving quick reply messages for WhatsApp Business

Want to offer high-quality customer service via WhatsApp Business? Then you…

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Customer expectations: 5 things that have changed for e-commerce

Standing in line to return an order or file a…

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live chat best practice

Boost your support with these 12 live chat best practices

Do you remember the days when your team was mostly busy handling phone calls and emails? Times have…

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