Product related
November 20, 2020

5 Trengo Integrations to improve your efficiency

Ivan Tsjarachtsans
Ivan Tsjarachtsants

In a world that demands more and more of your time each day, it’s essential to protect your workflow from inefficiencies. Trengo integrations can add a lot of value to your existing workflow. They add all types of new functionalities to your inbox while making sure that all the work stays in your inbox. No more clicking back-and-forth between tools.

Here are five of our most powerful integrations.

1. Zapier

Trengo integration: Zapier

Zapier is an online automation tool that connects your apps and helps you to automate repetitive tasks without coding.

Zapier’s integration within Trengo is great for automating your workflow and can save you up to a few hours a week. By adding so-called ‘Zaps’, you can connect Trengo to 2000+ different apps. Do you want the internal notes that you’ve written inside Trengo to show up in Slack? No problem. Received a message from a new contact through Hubspot and want these to automatically create a contact inside Trengo? Done.

These were just a few examples on how you can automate and connect Trengo to different apps.

2. Picqer

Trengo integration: Picqer

Picqer’s goal already gives away why they are part of this list, ”Making your warehouse as efficient as possible”.

Their software makes warehouse management for your webshop a breeze.

By giving you an overview of your warehouse you’ll find all your products in one convenient spot, so you can pick-and-ship these wares without any mistakes!

Integrating Picqer to your Trengo account gives your customer service team quick access to a customer’s order history, so they can provide a more accurate and – here it comes – more efficient service!

3. Hubspot

Trengo integration: Hubspot

Customer Relationship Management (CRM) is becoming more and more important. With the increasing amount of offerings, it’s hard to differentiate yourself from others. Hubspot is probably one of the, if not the most well-known CRM tools available right now.

So why does this matter for efficiency?

Hubspot organizes, tracks and nurtures your leads into customers. It automates many tasks that sales people don’t like doing. Mainly; Data Entries. Less of that and more of doing deals, sounds wonderful no?

The Hubspot integration in Trengo allows you to track the statuses of your deals and gives you quick access to the extensive customer overview that Hubspot offers all inside Trengo.

4. Slack

Trengo Integration: Slack

Slack is one of the most-used communication tools for teams around the world. The ability to create channels for different needs, easy file sharing, and all-around ease of use are a few reasons for its success.

With Slack’s integration in Trengo, you can easily connect these apps and share the conversations you have with your customers between your colleagues. This way you can quickly ask for information to provide your customer with the right details.

Tip: Instead of drinking coffee with your colleagues in the office or at the local coffeeshop, try using Slack for your next ”coffee-meeting”

5. Shopify

Trengo integration: Shopify

If you’re in e-commerce, there’s a good chance you’ve seen the name Shopify quite often. There is a good reason for that: Shopify has established itself as one of the best e-commerce software out by providing a solid foundation needed for your webshop.

Using Shopify with Trengo increases your customer service team’s efficiency by giving them easy access to each customer’s order details, all within Trengo. This means less time spent switching between tabs and more time spent helping your customers.

There are many available integrations but we hope that this list helps you out with pushing your efficiency to the next level! If you want to see the full list of integrations within Trengo then please check out our integration page for more information.

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