Prices

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Start
Grow
Scale
Enterprise
Pricing
Pay annually (per user per month)
€5
€15
€25
€35
Pay annually and save
38%
19%
17%
15%
Monthly paying (per user per month)
€8
€19
€30
€41
Conversation inbox (ticketing)
Forward conversations
Conversation logging
Website widget
Apps
Collaborate with agents
Tag agents
Notes & @tags
Mark conversations as spam
Internal chat
Business hours
Number of users / agents
2
5
100
Add users
Add users to teams
Assign channels to teams
Assign conversations to teams
Assign conversations to users
Manage roles
Merge conversations
Labels (folders)
Custom fields
Profiles
Contact groups
Ticket results
Quick replies
Bulk actions
Archive
30
180
Number of channels
2
5
50
Email channel
Chat channel
Voice channel
SMS channel
Help Center channel
Facebook channel
Twitter channel
WhatsApp (min. 4 agents)
min. 4 agents
min. 4 agents
Telegram channel
WeChat channel
Multiple email addresses
Send inbound / outbound
Confirmation of receipt
Dynamic name as sender
Dynamic name in signature
Logo in signature
Dynamic photo in signature
New conversation with different subject
Receive / send media
Auto replies
Email themes
Mail from own domain
Remove branding
Multiple chat channels
Media, videos and documents
Live bezoekers URL tonen
Show visitor path above messages
Show IP online vistors
Show photo's from agents
Show available agents
Chat 24/7 online
Instant chat (without form)
Manageable contact form
Manageable chat form
Dynamic Greetings
Greeting time
Multiple voice channels
Incoming / outgoing calls
Internal calling (soon)
Add local numbers (from our list)
National numbers (from our list)
International numbers (from our list)
Show Caller-ID
Online/offline status agents
Record calls (optional)
Beluister gesprekken terug
Replay recorded calls very fast
Transfer call to mobile
Transfer call to team
Transfer call to agent
Transfer call to external number
Upload own greetings
Verify and use a different Caller-ID
IVR menu's
Port external number to Trengo
€15
€15
€15
€15
Multiple Help Centers
Unlimited categories
Unlimited sections
Unlimited articles
Multi-language
Embed Google Analytics
Review articles
Highlight articles
Indexable for search engines
Insert own code in the head
Overrule CSS code
Manageable theme color
Logo upload
Own (sub)domain
Convert to intranet (password protected)
Multiple SMS channels
Incoming / outgoing SMS
Add international numbers (from our list)
Quick replies insert
Dynamic fields insert
Bulk SMS
Schedule messages
Import contacts
Multiple Messaging channels
Media (supported on the most channels)
Out-of-office (auto) replies
Widgets
1
5
50
Manageable theme color
Remove Trengo branding
Flow- & Chatbots
Rules
2
10
25
Statistics
Show specific dates
Toon gewenste kanalen in grafieken
Show specific users in statistics
Show specific labels in statistics
New conversation statistics
Closed conversation charts
Export ticket info & results
Number of integrations
1
2
10
Apps: Shopify
Apps: WooCommerce
Apps: Magento
Apps: Magento 2
Apps: Lightspeed
Apps: Slack
Apps: HubSpot CRM
Apps: Exact Online CRM
API
Outbound webhooks
Inbound webhooks
SSL encryption
Min. 8 characters password
Two way authentication
IP restriction (soon)
Web app
iOS & Android app
Windows app
Mac app
Support via email
Support via live chat
Support via messaging
Support via phone


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