Customer service & team software

Streamline all your communication channels into one powerful inbox. Collaborate with your team, automate conversations and deliver amazing customer experiences.

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Solve all your problems with one inbox

Amazing customer & team experiences start with frictionless communication. Power up your work by unifying all channels, unlocking team collaboration and creating productive workflows - all in one organized inbox.

Smart teams use Trengo

How Volero reduced their customer service response time with Trengo

"The transition to Trengo, including all integrations, was successfully handled within a week."

Read the story

All communication channels in one inbox

Switching screens and logging into multiple inboxes is forever history. Trengo integrates all your favorite communication channels into one inbox. From email to WhatsApp, from voice to our own live chat solution.

Start collaborating as a team

In Trengo, conversations can be easily assigned to the right team or user. By @tagging a colleague, you can leave internal comments and easily collaborate to solve a problem. With one click, you switch to your team chat for 1-on-1 or group communication.

Automate conversations and workflows

Create workflows to automatically assign conversations to the right team, add labels, send automatic replies or create your own SLA’s. Build no-code chatbots with our powerful drag & drop builder and automate conversations via all channels.

Zero-touch support with self-service

Not every question requires a support agent. Not every customer wants to wait for support. Drastically reduce waiting times and support tickets by creating a self-service help center where customers can find the answers themselves.