Customer service & team software
Streamline all your communication channels into one powerful inbox. Collaborate with your team, automate conversations and deliver amazing customer experiences.
Streamline all your communication channels into one powerful inbox. Collaborate with your team, automate conversations and deliver amazing customer experiences.
"With Trengo, our response time is less than a minute during 90% of all cases."
Read the story
Switching screens and logging into multiple inboxes is forever history. Trengo integrates all your favorite communication channels into one inbox. From email to WhatsApp, from voice to our own live chat solution.
In Trengo, conversations can be easily assigned to the right team or user. By @tagging a colleague, you can leave internal comments and easily collaborate to solve a problem. With one click, you switch to your team chat for 1-on-1 or group communication.
Create workflows to automatically assign conversations to the right team, add labels, send automatic replies or create your own SLA’s. Build no-code chatbots with our powerful drag & drop builder and automate conversations via all channels.
Not every question requires a support agent. Not every customer wants to wait for support. Drastically reduce waiting times and support tickets by creating a self-service help center where customers can find the answers themselves.
E-commerce
E-commerce
E-commerce
E-commerce
E-commerce
E-commerce
"Trengo has been saving us lot of headaches"
"Very satisfied with the Trengo services"
"Great! Feature rich and easy to use"
“Trengo gives us the chance to help more customers”
“With trengo you can work very efficiently and they also provide excellent customer service”
“Best customer service software, very user friendly and support is amazing!”
Support on a personal level with a fast approach. We've got you!
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