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Data Analyst

Product, Utrecht (Netherlands)
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Summary

Fast-growing SaaS startup from Utrecht, The Netherlands is looking for a Data Analyst.

Trengo is a fast-growing start-up that is building the next generation inbox. We make it easy for customer-facing teams to collaborate on conversations via channels such as email, Facebook Messenger, WhatsApp, voice, and website chat in one shared inbox. With a 1.75M investment from Peak Capital, we are strengthening our position in the Netherlands and accelerating our rapid growth in Europe.

To drive a profitable growth, we are looking for a Data Analyst to join our ambitious and dynamic team. The ideal candidate is highly analytical, trustworthy, and can help Trengo make business decisions through data products that provide valuable business insights.

What your day looks like
  • Gather, organize, and analyze the most important and business-driving data from multiple sources;
  • Develop new dashboards and reports to support the understanding of the customer journey and other business operations;
  • Develop data strategy and insights to increase customer growth and retention;
  • In-depth data analysis to create actionable insights to and predictions for business opportunities;
  • Structure and define the deliverable to meet the needs of stakeholders;
  • Present information to key stakeholders using data visualization techniques.
What we expect
  • 2-3 years of professional experience in a similar position;
  • Master's degree in Econometrics, Applied Mathematics or related fields;
  • Strong knowledge of R or Python and SQL;
  • Experience with BI dashboard creation (ideally with PowerBI or Tableau);
  • Previous experience in a fast growing software startup.
What we offer
  • A competitive salary based on your experience;
  • NS business card or reimbursed travel expenses;
  • Macbook + 4K screen & your own desk + noise-canceling headset + whatever you need to get the job done;
  • The opportunity to join a team in a fast-growing, venture-backed SaaS scale-up;
  • A daily well-prepared lunch;
  • Employment: full-time;
  • 25 days off per year.

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Why Trengo

For the past 4 years, Trengo has been working hard to become a major international player based in the Netherlands, competing with big names such as Zendesk, Freshdesk, Intercom and Frontapp. Due to the need to grow, considerable (international) growth opportunities will arise in the coming period and together with you we will see which (future) position you prefer to fulfil.

Other reasons to choose for us

  • A young and energetic team with fun colleagues;
  • A challenging and informal workplace;
  • Working with an on the job learning process;
  • Enjoy a fantastic and brand new location in Utrecht, near the beautiful Wilhelminapark.
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Meet your new colleagues

Meet a small selection of the team that is building the world’s greatest inbox.
  • Albert at Trengo
  • Alexander at Trengo
  • Tycho at Trengo
  • Luuk at Trengo
  • José at Trengo
  • Natasha at Trengo

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