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Head of Engineering

Development, Utrecht (Netherlands)
Head of Engineering

The Role

We are looking for a passionate Head of Engineering to lead our growing team and accelerate the market adoption of Trengo’s Customer Communication Platform worldwide.

In an increasingly digital world, Trengo envisions a smooth way of connecting people with the companies behind their products and services. Our software makes it easy for customer-facing teams to collaborate on conversations via multiple channels, all in one shared inbox. Email, Instagram, Facebook, WhatsApp, live-chat, you name it. With an A-round investment of $36M led by Insight Partners and Peak Capital, we are strengthening our position in the Netherlands and accelerating our rapid growth in Europe. When you meet anyone who works at Trengo, you'll most likely find them excited about continuous improvements, empowered to add their own touch to the world of online communication and eager to collaborate with diverse people daily.

What your day looks like
  • Make sure the engineering team has enough guidance, coaching, and leadership from your side to be better in what they do and deliver software with even more quality.
  • Grow your team both personally and professionally and create an environment that enables us to attract top talent.
  • Lead architectural and system design initiatives in a fast scaling platform. Build a strong and lean engineering culture that drives standard methodologies.
  • Reporting directly to Marcel, our CTO and working together with Ayden, our head of product to align technology solutions with the product vision to drive customer and business value. Influence our product direction driven by technology trends and innovation together with Lennart and the Engineering team.
  • Accountable for the prioritization of new features by owning the technical effort of the tasks in the backlog.
  • Be an active part of the leadership team and collaborate with other leaders in the organization.
What we expect

Now that you know a bit about us, can you tell me a bit about you? I hope you can identify with some of these:

  • You have a strong technical background and a good understanding of current technology trends. Our stack is PHP with Laravel in the backend and JavaScript with Vue.js in the frontend. We are more interested in your engineering mindset than your programming experience
  • You were an Experienced developer with hands-on experience in building Saas products in the B2B market.
  • You already managed other managers in tech positions for at least 5 years. Not just on putting people on the path, but dealing with all the growing pains of a scale-up phase.
  • You helped other startups/scale-ups to, at least, double their engineering teams successfully.
  • You are comfortable in managing multiple projects and teams at the same time and you are able to prioritize business value instead of delivering solutions/features a-doc.
  • You have Passion and experience architecting, building and scaling services, cloud-based systems serving millions of users. Experience with continuous delivery focussing on fast release cycles and experimentation while maintaining quality, security standards and actively managing technical debt
  • You have created KPIs and metrics to measure the performance of the product and the impact of the developers.
  • You have strong collaboration skills and experience in partnering closely with product, sales, marketing, and customer success. You understand the business strategy and the impact of new developments in the overall future of Trengo.
  • You have a proven track record of setting up OKRs for Tech Teams and helping other managers to set up them as well.
What we offer

This is what we carefully prepared for you:

  • Finding yourself in a fast-growing company, where your career can evolve: we're aiming to double the size of our Trengo team by the end of the year. 2021 was epic and, best believe it, 2022 is looking bright on our side.
  • The opportunity to build and lead the Engineering teams in a fast-growing and venture-backed SaaS scale-up.
  • Everything you need to work safely and comfortably from home during the pandemic: 4k screen, MacBook, noise-canceling headphones, desk, chair etc.
  • A learning budget to feed your curiosity and 2 extra days off for your courses or conferences, if needed.
  • Free sessions with on-demand psychologists from OpenUp. Your mental health is important to us.
  • For when we're back in the office: you can bet we have delicious warm lunches together. Also, your expenses for traveling to happy Utrecht will be reimbursed.

Now what?

If you like what you read but you still have questions before deciding to move forward, I am here: I am Gonçalo. Ask me anything via the chatbot. If you are ready to apply, talk to you soon.


Why Trengo

For the past 5 years, Trengo has been working hard to become a major international player based in the Netherlands, competing with big international funded names. Due to the need to grow, considerable (international) growth opportunities will arise in the coming period and together with you we will see which (future) position you prefer to fulfil.

Other reasons to choose for us

Together we are creating a workplace where we can be the best version of ourselves by living our core values every single day.

Welcoming                      Growth                      Transparency                      Ownership

But that's not all! We also believe in the fact that "a lot of different flowers make a bouquet." ~ Islamic Proverb. Read our efforts on Diversity & Inclusion here.


Warm welcome to Trengo

Ambitious people + Supportive environment = 💚
  • Abhinaya at Trengo
  • Joanne at Trengo
  • Milad at Trengo
  • Constança at Trengo
  • Patrick at Trengo
  • Efe at Trengo

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