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Product Manager (Marketplace)

Product, Utrecht (Netherlands)
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Product Manager (Marketplace)
Summary

For any B2B tech product to expand in the market, it needs to seamlessly integrate with the other important systems that companies use and trust. Our vision is clear: for Trengo to be the world's central station for business communication. This is why we are opening up a new squad within the product team, focused on Trengo's marketplace of integrations. We'd value a visionary yet technical product manager, who can develop a bird's eye view of the customers' pain points and lead the construction of this relevant and accessible set of integrations.

In an increasingly digital world, Trengo envisions a smooth way of connecting people with the companies behind their products and services. Our software makes it easy for customer-facing teams to collaborate on conversations via multiple channels, all in one shared inbox. Email, Instagram, Facebook, WhatsApp, live-chat, you name it. With an A-round investment of $36M led by Insight Partners and Peak Capital, we are strengthening our position in the Netherlands and accelerating our rapid growth in Europe.

When you meet anyone who works at Trengo, you'll most likely find them excited about continuous improvements, empowered to add their own touch to the world of online communication and eager to collaborate with diverse people on the daily.

What your day looks like

Let's break down this big vision into a little taste of your work at Trengo:

  • You are the glue between the stages of the Agile iteration workflow, within the team, managing expectations within a wide scope.
  • You assess the existing workflow, as far as our current integration flows are concerned. You will elaborate a product strategy and roadmap to present to your team and stakeholders how the new marketplace will look like and function.
  • You build out a system for assessing which integrations we need in our marketplace. Then own the construction and improvement stages of this marketplace.
  • Your work in close relation to the sales team, since they hold insights into what integrations our existing customers need the most.
What we expect

Now that you know a bit about us, can you tell us a bit about you? I hope you can identify yourself with some of these:

  • You have 5+ years of experience in similar product owner or product manager roles.
  • You've worked on complex, scalable tech products before
  • You are used to being involved in technical decisions and can have constructive conversations with developers.
  • You have a clear point of view when it comes to technology and industry standards in customer-centric design.
  • You know how to best interpret the customers' behavior based on qualitative and quantitative data.
  • You're fluent or near-fluent in English, so you're a great storyteller who can inspire others and manage expectations.
What we offer

This is what we carefully prepared for you:

  • Finding yourself in a fast-growing company, where your career can evolve: we're aiming to be 90 people in team Trengo, by the end of the year. 2020 was epic, 2021 was fabulous and, best believe it, 2022 is looking bright on our side.
  • Free sessions with on-demand psychologists from OpenUp. Your mental health is important to us.
  • A learning budget to feed your curiosity and 2 extra days off for your courses or conferences, if needed.
  • For when we're back in the office: you can bet we have delicious warm lunches together. Also, your expenses for traveling to happy Utrecht will be reimbursed.
  • Everything you need to work safely and comfortably from home during the pandemic: 4k screen, MacBook, noise-canceling headphones, desk, chair, etc.


Now what? Don’t worry, I understand if you don’t know what to do right now, you like what you read but you still have questions before deciding to move forward. This is why I am here: I am Laura. If you are not ready to apply yet, ask me anything via the chatbot. If you are ready, talk to you soon.


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Why Trengo

For the past 5 years, Trengo has been working hard to become a major international player based in the Netherlands, competing with big international funded names. Due to the need to grow, considerable (international) growth opportunities will arise in the coming period and together with you we will see which (future) position you prefer to fulfil.

Other reasons to choose for us

Together we are creating a workplace where we can be the best versions of ourselves by living our core values every single day.

          Responsibility                    Embrace change                        Freedom

                  Inspiring                                  Discover                               Transparency

But that's not all! We also believe in the fact that "a lot of different flowers make a bouquet." ~ Islamic Proverb. Read our efforts on Diversity & Inclusion here.

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Warm welcome to Trengo

Ambitious people + Supportive environment = 💚
  • Robin at Trengo
  • Joanne at Trengo
  • Igor at Trengo
  • KaraLynn at Trengo
  • Harriot at Trengo
  • Gonçalo at Trengo

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