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Sales Development Representative

Sales, Utrecht (Netherlands)

Fast-growing SaaS startup from Utrecht, The Netherlands is looking for a Sales Development Representative (SDR) - Inbound.

Trengo is the market-leading customer service platform for customer service focussed companies, such as eCommerce shops, retailers. With Trengo, companies can efficiently scale their customer service and provide a high-quality customer experience. This is possible with the adoption of different channels from phone, email, and Whatsapp messages, to chatbox and social channels.

As a Sales Development Representative, you are the face of Trengo. You take responsibility for the first contact moments with our prospects, follow up on and qualify leads. With your strong communication skills, you are motivated to attract new potential customers. And you won't be alone! Joining the team, you will learn from a bunch of passionate fellow SDRs. Under Rob's wing and together with the rest of the Sales Team, you push geographical boundaries and reach more and more leads every day.

What your day looks like

Let's break down this vision into a little taste of your work at Trengo:

  • Inbound prospecting: you qualify leads that come from the Marketing team.
  • Analyze the demands and needs of the customers in order to help and explain Trengo's added value.
  • Work in close collaboration with the Account Executive team by, for example, helping them plan demos with the leads you generated.
  • Deliver amazing customer experiences.
What we expect

Now that you know a bit about us, can you tell me a bit about you? I hope you can identify yourself with some of these:

  • Have at least a Bachelor's degree and you have at least 1 year of experience in Sales and SaaS.
  • Want to develop yourself as a Sales professional in a fast-growing Startup.
  • Entrepreneurial and competitive, but also a true team player.
  • Near-native in both Dutch and English.
  • Authentic person with the ambition to help Trengo grow internationally.
What we offer

This is what we carefully prepared for you:

  • Finding yourself in a fast-growing company, where your career can evolve: we're aiming to be 90 in team Trengo, by the end of the year. 2020 was epic and, best believe it, 2021 is looking bright on our side;
  • Free sessions with on-demand psychologists from OpenUp. Your mental health is important to us
  • A learning budget to feed your curiosity and 2 extra days off for your courses or conferences, if needed;
  • Everything you need to work safely and comfortably from home during the pandemic: 4k screen, MacBook, noise-canceling headphones, desk, chair etc.
  • For when we're back in the office: you can bet we have delicious warm lunches together. Also, your expenses for traveling to happy Utrecht will be reimbursed;
  • Full-time employment contract and 25 days off per year.


Why Trengo

For the past 5 years, Trengo has been working hard to become a major international player based in the Netherlands, competing with big international funded names. Due to the need to grow, considerable (international) growth opportunities will arise in the coming period and together with you we will see which (future) position you prefer to fulfil.

Other reasons to choose for us

Together we are creating a workplace where we can be the best version of ourselves by living our core values every single day.

          Responsibility                    Embrace change                        Freedom

                  Inspiring                                  Discover                               Transparency

But that's not all! We also believe in the fact that "a lot of different flowers make a bouquet." ~ Islamic Proverb. Read our efforts on Diversity & Inclusion here.


Meet your new colleagues

Meet a small selection of the team that is building the world’s greatest inbox.
  • Ramses at Trengo
  • Janine at Trengo
  • Patrick at Trengo
  • Ayden at Trengo
  • Tamara at Trengo
  • Efe at Trengo

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The Hapiness team