Helpdesk software

Streamline your communication from all channels. Easily collaborate by assigning messages to specific teams or users and chatting colleagues to discuss customer questions.

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Powerfull inbox for Helpdesks

Whether the customer sends a WhatsApp message, a live chat message on the website, an email or a call: every message will be received in the Trengo inbox. Streamline incoming messages and answer them with a team of colleagues either by yourself or with the help of your colleagues. 

Helpdesks choose Trengo

Using Trengo it is possible to create Rules and Auto replies which can make a difference within any Helpdesk team. Save time and FTE by creating Rules to address situations that occur often by automating the processes. With Trengo the possibilities are endless. 

Work together as a Helpdesk

Aks questions or talk with colleagues in between messages without the customer knowing it. Involve a colleague in a customer question with a simple tag to find the right solution together. This way you are sure to provide the right answer to your customer. Implement Trengo in your Helpdesk and say goodbye to internal emails or communication in different platforms. 

Our customers love us

This is why we do it
Google Trengo reviews


"Trengo has been saving us lot of headaches"

G2 Crowd Trengo reviews


"Very satisfied with the Trengo services"

Google reviews


"Great! Feature rich and easy to use"

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  • OPPO uses Trengo
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