Whether the customer sends a WhatsApp message, a live chat message on the website, an email or a call: every message will be received in the Trengo inbox. Streamline incoming messages and answer them with a team of colleagues either by yourself or with the help of your colleagues.
Using Trengo it is possible to create Rules and Auto replies which can make a difference within any Helpdesk team. Save time and FTE by creating Rules to address situations that occur often by automating the processes. With Trengo the possibilities are endless.
Aks questions or talk with colleagues in between messages without the customer knowing it. Involve a colleague in a customer question with a simple tag to find the right solution together. This way you are sure to provide the right answer to your customer. Implement Trengo in your Helpdesk and say goodbye to internal emails or communication in different platforms.
"Trengo has been saving us lot of headaches"
"Very satisfied with the Trengo services"
"Great! Feature rich and easy to use"