Nowadays Live chat can't be left out of the customer service department of an organisation. Especially if you value customer service. A website visitor can use the Live chat to immediately ask his/her questions without having to go through the entire website. Answering a question even faster enlarges the probability the website visitor will become a customer!
A Live chat makes your website appear more trustworthy, due to the easiness a website visitor can contact your organisation directly. Why wait any longer when you can start increasing your conversion today?
Marketeers can use Trengo's greeting feature to actively reach out to website visitors via Live chat. It nave has been this easy to target specific customers on the base of the time they spend on the website, a UTM tag, the number of returning visits, or when they visit a specific page. Besides this, data on how often a greeting leads to a click, conversation or conversion will be stored. This way the organisation can create a perfect communication tool.
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"Great! Feature rich and easy to use"
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