Using the powerful Trengo team inbox multiple colleagues can answer WhatsApp messages at the same time. Ask colleagues to help you out with a question in between the lines of a conversation without the customer knowing it. Working as a team to give the best possible answer has never been this easy.
Every organisation using Trengo has the possibility to show their customers that they are available on WhatsApp. Simply activate WhatsApp in the website widget, this wil show the customers a button to start a conversation in WhatsApp, without having to add the organisation's number to his/her contacts first. Let customers start a conversation as soon as possible on their favourite communication channel.
A lot of organisations are already using WhatsApp, but face difficulties in managing this communication channel by multiple colleagues, since it can only run on one mobile phone. Say goodbye to this mobile phone and the limitations of consumer WhatsApp and start cooperating as a team to answer WhatsApp messages with the official WhatsApp Business solution in Trengo.
Trengo's Flowbot builder gives organisations the possibility to build a chatbot especially for WhatsApp Business. Start with automation in conversations by activating a Flow on WhatsApp. Customers who reach out to the organisation via WhatsApp will find the answers to their questions while the chatbot collects more information by asking questions, making sure the right answer is given.
"Trengo has been saving us lot of headaches"
"Very satisfied with the Trengo services"
"Great! Feature rich and easy to use"