Create memorable shopping experiences on every channel
From helping out to checking out — engage with your customers via the channels they use to talk to friends and family. All in one platform.
Keep customers engaged with personalised and timely messages
Personal offers. Back-in-store alerts. Order notifications. Increase opening rates by sending promotional and transactional messages via your customer’s favourite messaging apps.
Reduce abandoned carts with a live chat
Every second counts. Improve conversion rates by offering instant support on any channel. Ensure FAQs always get answered instantly with no-code bots.
Enable agents to answer questions faster
From order history to delivery date — connect your webshop software to Trengo to give agents the context they need.
Save time with internal tagging
No more clicking back and forth. Bring collaboration into your support workflow by @tagging colleagues in conversation threads.
Measure customer happiness and team performance
To measure is to know. Keep a pulse on customer happiness by sending out timely customer satisfaction surveys and checking first response time, resolution time and much more.
Learn from customers
Listen, converse and refine your marketing, sales and support strategy. Flagging more requests about a product? Don’t forget to include it in the upcoming sale!
Get in contact!
On this page you'll find everything you need to know about WhatsApp Business. But we're also very happy to show instead of tell! Let's meet, and book a demo.Personalised demo