Processing damage claims becomes a lot easier with the help of Trengo! Collaborate with a team of colleagues in one inbox to answer all incoming messages, while the customer can pick their own favourite channel to contact the organisation. Whether they would like to send an email, send a message via social media or WhatsApp or give a quick phone call: everything will be collected in the Trengo inbox! Thanks to Trengo switching between different programs is no longer necessary, giving employees to opportunity to focus on the customers.
With Trengo, your entire team can collaborate within one collective inbox. One place where every single message is collected, no matter the communication channel. Let customers reach out to the organisation via Whatsapp, Facebook Messenger, live chat, e-mail or a phone call. Pick up messages, or assign them to a colleague or an entire team to make sure every customer receives the right answer.
Collect leads 24/7 thanks to the Flowbot builder. The Flowbot can be activated on any desired channel: WhatsApp, live chat Facebook Messenger or Telegram. The Flowbot will be ready to collect customer information and answer customer questions even outside business. Collecting information for a damage claim has never been this easy!
Receive damage claims and other questions via WhatsApp, Website chat, email, a phone calls or social media.
Help customers even outside opening hours thanks to super intelligent flowbots and chatbots.
Use great features like tags and internal notes and say goodbye to internal emails.
Building a Flowbot in Trengo requires no technical knowledge at all! With a user-friendly Drag & Drop module everybody can build a Flowbot. After creating the flowbot, activating it on any desired channels is just as easy.
To make sure leads will be monitored it is great to have all the information in one system. Using Trengo not only gives the organisation the opportunity to have all the communication channels in one inbox, the inbox can also be connected to different software programs such as the organisation's CRM. Alle the customer information directly at hand. Besides, an email or phone call is easily retrieved thanks to a great search feature.
"Trengo has been saving us lot of headaches"
"Very satisfied with the Trengo services"
"Great! Feature rich and easy to use"