Other industries

Lift every Helpdesk to a higher level

Join the other happy customers in Other industries 🚀

Be available channels that matter

Adopt modern communication channels your customers are using

Everybody has their own favourite way of communicating with others. There are people who like to call, while others prefer sending a WhatsApp message or prefer anonymously reaching out via website chat. Implement Trengo in your organisation to be available on all these channels for the customers without creating any difficulties for the employees. Flower shops, the sports and the food & beverages industry, marketing and website organisations are already using our powerful inbox to easily answer customer questions on every channel. 

Omnichannel Helpdesk software

All communication in a powerful inbox

Trengo's powerful team inbox not only provides the opportunity to have all the communication channels combined at one place, teamwork also becomes a lot easier. Give all the employees access to Trengo to work together smoothly. With the ticketing based inbox there is no doubt in who is answering which messages, making sure no message will remain unanswered or will be answered twice. 

Musthave for Other industries

Powerful features you definitely need

alternate_email  No more internal emails

Say goodbye to internal emails thanks to great features like @tags and internal notes. 

devices  Work from everywhere

Install the Trengo app on a pc, tablet or mobile phone or work in the browser, enhancing the organisation's availability. 

all_inbox  Ticketing

Assign messages to yourself, a colleague or an entire team, making sure no message gets left behind. 

line_style  Self service

Provide answers to frequently asked questions 24/7 thanks to a clear and structured Help Center. 

link  Connect with CRM-software

Connect Trengo with CRM or Webshop software to have all the customer information at hand. 

thumb_up  Social Monitoring

Answer to comments and mentions from Fracebook, Instagram and Twitter using your inbox to respond even faster. 

Get started quickly and easily

Ready to go within minutes

Using Trengo the organisation can decide for itself which messages will enter the inbox, will it be used for email, live chat, WhatsApp or all of them? Besides an account is created an setup within a few minutes, without the need of our help. Add channels and invite colleagues within just a few steps and start working more efficiently almost immediately! 

All customer data in one place

Link your own system and show customer and order information

Whenever a customer reaches out to the organisation, the entire communication can be directly at hand, making retrieving information a piece of cake. Link Trengo to CRM- or Webshopsoftware to gain even more customer insights in your inbox, think about Deals or the order history. No need to switch between programs and search for hours for the right information, but have everything directly at hand. 

Integrations

Join forces with other apps

Use all powerful features from Trengo

Attach every popular channel to our team-inbox

Try for 14 days 👏

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