Trengo's powerful team inbox not only provides the opportunity to have all the communication channels combined at one place, teamwork also becomes a lot easier. Give all the employees access to Trengo to work together smoothly. With the ticketing based inbox there is no doubt in who is answering which messages, making sure no message will remain unanswered or will be answered twice.
Say goodbye to internal emails thanks to great features like @tags and internal notes.
Install the Trengo app on a pc, tablet or mobile phone or work in the browser, enhancing the organisation's availability.
Assign messages to yourself, a colleague or an entire team, making sure no message gets left behind.
Provide answers to frequently asked questions 24/7 thanks to a clear and structured Help Center.
Connect Trengo with CRM or Webshop software to have all the customer information at hand.
Answer to comments and mentions from Fracebook, Instagram and Twitter using your inbox to respond even faster.
Using Trengo the organisation can decide for itself which messages will enter the inbox, will it be used for email, live chat, WhatsApp or all of them? Besides an account is created an setup within a few minutes, without the need of our help. Add channels and invite colleagues within just a few steps and start working more efficiently almost immediately!
Whenever a customer reaches out to the organisation, the entire communication can be directly at hand, making retrieving information a piece of cake. Link Trengo to CRM- or Webshopsoftware to gain even more customer insights in your inbox, think about Deals or the order history. No need to switch between programs and search for hours for the right information, but have everything directly at hand.
"Trengo has been saving us lot of headaches"
"Very satisfied with the Trengo services"
"Great! Feature rich and easy to use"