Customers can choose their prefer channels for service
Available on every channel via Trengo
Using Trengo, questions like "Has my package been delivered?" or "At what time will my order arrive?" will be easily answered. Deliverers and service employees use the Trengo inbox to answer customer questions as soon as possible, no matter the type of message. WhatsApp, Social Messaging, email, phone calls: everything will be answered at one place, never missing a message. Easily adopt modern communication channels in to the organisation's customer service strategy en lift it to a higher level.