For WhatsApp Business, WhatsApp has made it possible to send a message to a contact via WhatsApp Business. This requires explicit permission from the receiving contact to send a WhatsApp template message to.
One of the most important things is the 24-hour rule for WhatsApp Business. This means that as soon as a customer sends a WhatsApp message to the company, the company is given 24 hours to pick up and respond to this message (free). After the 24 hours have elapsed, a template message can be send to the customer which can respond to and the new 24-hour period begins to respond again without a template message.
The first 10 submitted templates are free (declined templates are counting too)! Each additional submitted template cost €45,- per template.
WhatsApp uses different rates per template message per country. We will bill the template messages automaticly from your balance.
|United Arab Emirates||€0.0247|
|Rest of Africa||€0.0605|
|Rest of Asia Pacific||€0.0530|
|Rest of Central & Eastern Europe||€0.0650|
|Rest of Latin America||€0.0541|
|Rest of Middle East||€0.0540|
|Rest of Western Europe||€0.0788|
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