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For WhatsApp Business, WhatsApp has made it possible to send a message to a contact via WhatsApp Business. This requires explicit permission from the receiving contact to send a WhatsApp template message to.
One of the most important things is the 24-hour rule for WhatsApp Business. This means that as soon as a customer sends a WhatsApp message to the company, the company is given 24 hours to pick up and respond to this message (free). After the 24 hours have elapsed, a template message can be send to the customer which can respond to and the new 24-hour period begins to respond again without a template message.
WhatsApp uses different rates per template message per country. We will bill the template messages automaticly from your balance.
| Netherlands | €0.084 |
| Germany | €0.09 |
| United States | €0.008 |
| Other | €0.08 |
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