WhatsApp Business templates

What is a WhatsApp template?

For WhatsApp Business, WhatsApp has made it possible to send a message to a contact via WhatsApp Business. This requires explicit permission from the receiving contact to send a WhatsApp template message to.

One of the most important things is the 24-hour rule for WhatsApp Business. This means that as soon as a customer sends a WhatsApp message to the company, the company is given 24 hours to pick up and respond to this message (free). After the 24 hours have elapsed, a template message can be send to the customer which can respond to and the new 24-hour period begins to respond again without a template message.

Costs per submitted WhatsApp template

The first 10 submitted templates are free (declined templates are counting too)! Each additional submitted template cost €45,- per template.

Costs per sended template message

WhatsApp uses different rates per template message per country. We will bill the template messages automaticly from your balance.

Back to pricing

Back to pricing