All the missing features of email in a powerful shared inbox. Take advantage of team collaboration and workflow automation while keeping your inbox organized.
Tag your colleagues and chat internally to discuss specific emails.
Assign incoming emails to the right user or team with just one click.
Customer information such as name, company, order information or custom variables will be directly visible when receiving an email.
Add customizable labels to conversations to keep your inbox clear and organized. Create folders to quickly view conversations with specific labels.
Easily measure your performance, such as ‘time until first response’, ‘average response time’ and ‘amount of tickets solved’. With inbox analytics, you can analyze your email performance across specific users, teams and the entire company.
Synchronize your email with Trengo and enjoy extra functionalities.
Save quick replies for common questions and deliver consistent answers.
Connect your personal email account and collaborate when necessary.
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"Great! Feature rich and easy to use"
“Trengo gives us the chance to help more customers”
“With trengo you can work very efficiently and they also provide excellent customer service”
“Best customer service software, very user friendly and support is amazing!”
Support on a personal level with a fast approach. We've got you!
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