One inbox for a multichannel approach

Don’t compromise on the speed, quality, personalisation and revenue of conversations. Combine all your customers’ favourite communication channels into one inbox.

Trusted by 3000+ customers worldwide




Free up your team

Your teams shouldn't be stuck reliving the same day. Automate repetitive tasks like answering FAQs to save time – so your team can focus on meaningful conversations and solving complex customer questions.

Bring home the smiles

Use customer insights to propel your business forward. Send out customer satisfaction surveys from your inbox while tracking key metrics like resolution and response time. Navigate by your dashboard based on your team’s north star, like CSAT.

An inbox that works for you

Create a single source of truth for all of your customer interactions. In the time it takes to watch an episode of Friends, your team is set up to have great conversations.

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"During high season, we saw a 700% increase in customer inquiries across five different communication channels and were able to handle these with ease because of Trengo”

Alvertos Iskinatzis

Customer Success Supervisor at Ferryscanner

Check out Ferryscanner’s experience
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Questions about the multichannel inbox?

Find the answers here

What is a customer engagement platform?

What does a multichannel solution look like?

Which automation features are useful for my CS team?

How do I use rules?

How do I implement a website widget?

How can I automate incoming conversations and save time?

How do I connect WhatsApp Business to my inbox?

Let's meet!

On this page you'll find everything you need to know about a multichannel inbox (and omnichannel if you will). But we're also very happy to show instead of tell! Let's meet, and book a demo.

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