The WhatsApp Business solution via Business Partners
Manage WhatsApps with colleagues
The solution for teams and organisations
Trengo has integrated various WhatsApp Business Partners to enable communication via WhatsApp Business from your inbox. Answer WhatsApp-messages with a team of colleagues to manage bigger message volumes in the best possible way. The ticket structure ensures an overview in the inbox, everybody in the organisation knows immediately which message still needs to be answered and which messages already have been processed.
Create account
Say goodbye to mobile phones
Answer all messages in Trengo
By linking the WhatsApp Business solution form the various WhatsApp Business Partners to Trengo, WhatsApp messages will be received in your team-inbox. This way there is no need for a mobile phone to answer to these messages and can all employees simply answer customer questions using this popular channel. Combine WhatsApp with every other channel of communication in your inbox.
WhatsApp Business
Provides a positive customer experience
WhatsApp is one of the most popular messaging channels worldwide.
The customer speaks as easy to the company just like to friends or family members.
Let the chatbot help customers via WhatsApp.
Receive and answer WhatsApp messages.
Send templates for appointment reminders and increase conversions.
Suitable for keeping staff informed of important news or meetings.
Send the customer updates and notifications
Initiate the conversation with a customer using a template message
With the use of template messages approved by WhatsApp the organisation can actively reach out to customers. Use these templates to send out appointment reminders, delivery information or a payment reminder. This way the no-show percentage can be reduced with 60%!
Add WhatsApp to the website
Start the conversation directly via the widget on the website
Using the website-widget, a user friendly WhatsApp-button can be placed on the website. This way the website visitor can immediately start communicating via WhatsApp. When using a mobile phone to visit your website, the button directly opens the WhatsApp application on their phone. Using a pc or laptop, WebWhatsApp will be opened. Our Website Widget is 100% free and can be placed on any website.
Use all powerful features from Trengo
Attach every popular channel to our team-inbox
Try for 14 days 👏
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