The entire contact history with a contact is stored in a clear overview within a customer profile. This way emails, WhatsApp messages or any other contact moments can easily be added to a customer file. Profiles is one of the many great features Trengo can offer the Legal departments.
Never search through tons of emails to find the right attachment ever again. Trengo offers a clear overview of all the documents that have ever been exchanged between the organisation and the customer. Retrieving a contract or agreement has never been this easy.
By recording phone calls and the possibility to make internal notes the organisation is sure information never gets lost. Every part of customer contact is stored and retrieved within the powerful Trengo inbox.
Stop sending time consuming internal emails, start @tagging! The risk of accidentally having a customer as a CC or BCC in an internal email becomes a thing of the past due to the internal chat feature in Trengo. Save up to 79% of internal emails, giving the legal department the opportunity to focus on legal tasks.
"Trengo has been saving us lot of headaches"
"Very satisfied with the Trengo services"
"Great! Feature rich and easy to use"
“Trengo gives us the chance to help more customers”
“With trengo you can work very efficiently and they also provide excellent customer service”
“Best customer service software, very user friendly and support is amazing!”
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