There is no need to switch between different programs anymore! Every Direct Message will be received in the organisation's Team inbox. Thanks to Trengo the organisation is available for customer contact on all kinds of social messaging channels, like WhatsApp, Facebook Messenger or Twitter
Creating a difference within conversion? Start implementing Trengo's live chat on the website, to make sure the organisation is always available to answer questions of your website visitors. Live chat has proven it's possibilities to increase conversion.
Thanks to greetings within the chat widget targeting a group of customers becomes a piece of cake! Provide a returning website visitor with a code for a discount shown in a chat pop-up, or send out greetings based upon Google campaigns to give the customer a warm welcome, or increasing the feeling of a personal bond between the organisation and the customer. The succes of every greeting is easily measured as the date on how often a greeting is shown, opened or closed will be tracked.
A Flowbot gives a marketeer the opportunity to easily implement a powerful chatbot. Within a few simple clicks the Flowbot can be activated on almost every communication channel, automating conversations on WhatsApp, Facebook Messenger or live chat for example. A customer can easily navigate through the different choices and questions the chatbot asks him, making sure he will be provided with the right answers. Flowbots can easily replace old fashioned forms, by asking for the needed information in a briljant and fun way, gathering leads 24/7.
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“Trengo gives us the chance to help more customers”
“With trengo you can work very efficiently and they also provide excellent customer service”
“Best customer service software, very user friendly and support is amazing!”
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