Marketing
Increase online accessibility
Social Monitoring using the inbox
Keep an eye on posts and tags
Receive and manage comments on Facebook, Instagram or Twitter posts in the Trengo team-inbox. Thanks to Social Monitoring features in Trengo answering to comments or tags on Social media becomes just as easy as sending an email. Besides, answering to comments and emailing can be done within the same inbox, making processing all kinds of messages even more easy and fun.
Target specific visitors
More leads by proactively approaching the website visitor
Thanks to greetings within the chat widget targeting a group of customers becomes a piece of cake! Provide a returning website visitor with a code for a discount shown in a chat pop-up, or send out greetings based upon Google campaigns to give the customer a warm welcome, or increasing the feeling of a personal bond between the organisation and the customer. The succes of every greeting is easily measured as the date on how often a greeting is shown, opened or closed will be tracked.
Your online presence
Visible and present on all popular communication channels
Always up to date with comments and tags on all social media channels.
Personal contact using all communication channels in one inbox.
A super fast Chat widget that does not delay the response time of the website
Monitor every contact moment on each channel for the best customer journey ever.
Connect different departments within the organization for the best streamlined communication.
Reach the entire world with just one message.
The power of teamwork
Work more efficient as a team
Being available on multiple communication channels demands efficient teamwork and with the use of Trengo this can be easily realized. Assign messages to yourself or your colleagues to make sure every comment and incoming message will be answered fast and efficient.
More leads with Flowbots
24/7 online to get gather information from customers
A Flowbot gives a marketeer the opportunity to easily implement a powerful chatbot. Within a few simple clicks the Flowbot can be activated on almost every communication channel, automating conversations on WhatsApp, Facebook Messenger or live chat for example. A customer can easily navigate through the different choices and questions the chatbot asks him, making sure he will be provided with the right answers. Flowbots can easily replace old fashioned forms, by asking for the needed information in a briljant and fun way, gathering leads 24/7.
Use all powerful features from Trengo
Attach every popular channel to our team-inbox
Try for 14 days 👏
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