Entire organisation
Modern teams work together using Trengo
Build bridges between departments
Ensure seamless cooperation
Mention colleagues in conversations and write internal notes to enhance cooperation in answering incoming messages. Assign conversations to teams or transfer phone calls to them without complicated extension numbers. Simply select the right team or employee to put through the conversation, even have the opportunity to talk with a colleague before transferring the actual call.
Teamwork is key
Trengo connects teams in one inbox
Assign conversations to yourself or colleagues.
Ask questions or inform colleagues with a simple @tag.
All channels of communication in one clear team inbox.
Works faster thanks to automation.
Connect Trengo with the organisation's CRM to gain more customer insights.
Straightforward statistics measure the performance of teams, individuals and channels.
Say goodbye to online forms
Say ???? Hello to the Flowbot builder
Forms become a thing of the past thanks to Trengo's Flowbot builder. Nothing is more fun than actively reaching out to a customer for support on the organisation's website. Within the Live chat the Flowbot will gather useful customer information to push through a team of employees or to even answer the customer's question himself. This way Flowbots can become a low-threshold way for customer to reach out to the organisation.
Use all powerful features from Trengo
Attach every popular channel to our team-inbox
Try for 14 days 👏
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