The Trengo blog

Everything you need to know to get ahead in the fast-paced and exciting world of customer engagement, service, and online communication.
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What is a chatbot? Chatbots explained
May 20, 2025
Chatbots
What is a chatbot? Chatbots explained in 2025
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8 Service desk automation ideas, best practices + tools
May 9, 2025
Automation
8 Service desk automation ideas, best practices + tools
Customer service
Customer support
How to increase efficiency at workplace in 10 easy ways
May 7, 2025
Automation
How to increase efficiency at workplace in 10 easy ways
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How to use AI for business automation
May 6, 2025
AI
How to use AI for business automation: Explanation + tools
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Hotel marketing automation strategies + how to implement them
May 5, 2025
Automation
Hotel marketing automation strategies + implementation guide 2025
Multichannel / omnichannel
AI in customer service automation
May 2, 2025
AI
AI in customer service automation: everything you need to know
Automation
Do you have the recipe for a stellar customer engagement strategy?
Because we do. There are three key elements that go into creating a customer engagement strategy that will wow your customers. Ready to get cooking?
Learn more
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