Make conversion and loyalty a simple equation

Use data to enrich your conversations and back up business decisions. Get easy-to-digest insights and simplify your customer engagement.
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See for yourself how data intelligence will fuel better decisions


Demystify customer activity

Dive into reporting for the ideas that'll make customers want to come back. Optimise your team's ways of working for an enhanced customer experience at every step of the journey.
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Act on opportunities

Act on the insights that come from the customer data you collect. Let automation handle FAQs and sharpen workflows for a better experience.
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Put numbers behind quality

Invite customer feedback and put ratings behind your experience. Leverage automation to do the manual follow up so your team can focus on delivering delight and you can measure success.
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Enrich your customer experience with data

Turn the data you already collect daily into insights that’ll improve your customer experience. We can show you how reporting will help you scale and grow. Want in?
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The features that will boost your team’s data confidence

AI and automation
AI and automation
From personalisation to picking up FAQs, AI levels up the entire customer journey.
Use different pre-set views to stay on top of your inbox activity.
Pull valuable insights from the customer data you collect daily.
Create automated workflows for a seamless customer journey.
Categorise conversations so you know where to implement automation for efficiency.
Dive into your CSAT-score to find out what it takes to turn people into loyal customers.

What our customers say about Trengo

I love the possibility of having a single place to receive every customer service inquiry from different platforms. We can assign tickets to other colleagues and be updated in real time with internal comments.
Stefano G.
Trengo allows us to centralize all communication, both internally and with clients, across channels. From WhatsApp to email, and Facebook Messenges to live chat messages, there is now a single place to manage everything.
Jeffrey D.
Group Director
You can communicate with customers and employees alike and get immediate response. The friendly user interface is what's most appealing and wonderful to use. I can recommend this platform to anyone.
Ihab B.
Operations Manager E-Commerce
I'm not one to leave reviews but Trengo has been a game changer for us. As a small e-commerce business our small team struggled to keep on top of the many channels our customers contacted us by.
Julian P
Small Business
One of the best things about Trengo is its powerful automation and collaboration features. The ability to automate repetitive tasks, such as assigning tickets or tagging conversations, saves me and my team a lot of time and effort.
Martijn V.
Operations Manager E-Commerce
What I love about Trengo is how user-friendly it is. Very easy to use so onboarding new agents is a breeze. They were very responsive and it was a delight working with them. Highly recommend Trengo!
Maybelline O.
Customer Experience Manager
It has a virtual assistant, which helps us to attend more fluently to a large number of customers and their demands. The automatic routing also makes our work easier, since it is configured so that the customer can go directly to the agent ...
Verified User
Consumer Goods
You can communicate with customers and employees alike and get immediate response. The friendly user interface is what's most appealing and wonderful to use. I can recommend this platform to anyone.
Johann K.
Small Business

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"Because of the multichannel inbox, we collaborate more easily, and have a complete overview of all customer contact. You can't achieve that with a normal inbox."

Company ·
Liset Schiphorst

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Grow your business with loyalty. Bring all of your customer contact into one, single platform to unlock delight at every step of the way.
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