What AI Journeys can do for your team today:

AI conversation routing

Automatically route your conversations to the right human or digital teammate.

Automatic translations

Build journeys that are supported in 70+ languages on-the-spot.

AI-powered forms

Save time and capture important lead and customer info with AI-powered forms.

Personalised chatbots

Incorporate AI HelpMates into your journeys to answer with your team’s tone of voice.

Multi-channel

Automated customer journeys on WhatsApp, email, live chat, voice channels and more.

24/7 availability

Keep conversations moving even when you’re off the clock with always-on journeys.

Reporting & insights

Pinpoint where customers drop out of your funnel with AI-powered reporting.

Roundrobin

Spread the work across your team with effective roundrobins.

“We’re successfully answering up to 65% of incoming customer conversations using Trengo’s AI while testing. By providing feedback on the quality of responses, we comfortably scale our AI conversations across more topics.”

Company ·

Parfumado

Sanne De Ruiter

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Add more value to your conversations with AI

Find out why more than 3,000 teams just like yours use Trengo to pick up repetitive conversations, and drive sales and support.

3,000+ brands trust Trengo

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What our customers say about Trengo

The integrations that we do with our CRM allows us to see everything and since we use Trengo, we can automatically assign the tickets to the right team.

This helps us a lot as our main goal is to reply as quick as possible

Twan Geert van Kessel

Solar Concept

Trengo allows us to centralize all communication, both internally and with clients, across channels. From WhatsApp to email, and Facebook Messenges to live chat messages, there is now a single place to manage everything.

Jeffrey D.

Group Director

With Trengo’s multichannel inbox, the team no longer to juggles different tabs. All platform inboxes are now neatly consolidated into one place. Plus, the managers are using labels to track response metrics in their dashboards and are actively spotting opportunities for improvements.

Arno Klerks

Motorparts

I'm not one to leave reviews but Trengo has been a game changer for us. As a small e-commerce business our small team struggled to keep on top of the many channels our customers contacted us by.

Julian P

Small Business

One of the best things about Trengo is its powerful automation and collaboration features. The ability to automate repetitive tasks, such as assigning tickets or tagging conversations, saves me and my team a lot of time and effort.

Martijn V.

Operations Manager E-Commerce

What I love about Trengo is how user-friendly it is. Very easy to use so onboarding new agents is a breeze. They were very responsive and it was a delight working with them. Highly recommend Trengo!

Maybelline O.

Customer Experience Manager

Achieving a 70% higher response rate through WhatsApp has significantly improved our communication effectiveness. Additionally, our processing speed has increased fivefold, as we have eliminated the manual task of checking each customer individually on the Excel sheet. This streamlined approach has resulted in a more efficient and time-saving process.

Bart Alfrink

Alfrink Cosmetics

The automation saves us a lot of time because it asks a lot of simple but necessary questions for us. This way, we have a lot of information before we get in contact with customers. This helps us to offer better service.

BAS World

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Grow your business with loyalty. Bring all of your customer contact into one, single platform to unlock delight at every step of the way.

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Create unique customer journeys in less than 2 minutes.

Do your automated conversations feel robotic? Not anymore.

What AI Journeys can do for your team today:

“We’re successfully answering up to 65% of incoming customer conversations using Trengo’s AI while testing. By providing feedback on the quality of responses, we comfortably scale our AI conversations across more topics.”

Add more value to your conversations with AI

Take the admin work off your plate

Overviews and insights show you what’s working

24/7 availability in any language

What our customers say about Trengo

Level up your customer experience, learn from the best.

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