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Trengo, a WhatsApp BSP Respond.io alternative

This respond.io alternative conversations-based platform combines all customers’ favourite channels and the automation you need to maximise them. Unlike Respond.io we don’t offer either channels or automation, but value for money.

SMB-focused
Easy interface
Short onboarding
Capterra
G2
4.4
4.5
4.4
4.3

Why Trengo is the right Respond.io alternative

Reason 1

A WhatsApp Business Solution Provider

Trengo has been a WhatsApp Business Partner from the start. That means we create a strong connection to the WhatsApp Business API and ensure that you can use all important functionalities.

Whether your team wants to engage via desktop or app, your team is all set up to use the most popular messaging channel worldwide to its full extent.

respond.io alternatives
Trengo, one of Respond.io competitors
Reason 2

Simple integrations

Because we've been a WhatsApp BSP for quite a while, we've always created native integrations with WhatsApp and more. So we don’t have to deal with bad email channel integrations and additional verifications like Respond.io.

We don’t rely on third parties to set up important connections, unlike Respond.io competitors.

Reason 3

Time-saving functionalities and automation

Flowbots, team chat, Voice… we offer them all because they add to your customer journey and save your team time. No one wants to deal with limited email functionalities.

We focus on offering a multichannel solution that works for you.

Trengo is the best Respond.io alternative
What is possible with Trengo

See what you’re missing out on using Respond.io

Focus on meaningful contact. Make your customer engagement platform and the affordable price work for your SMB. So your team can turn tickets into conversations.

Omnichannel
Conversation history
Customer profiles in chat
User permissions
Channels
Email
Voice
SMS
Instagram
Facebook
Twitter
WhatsApp
WhatsApp broadcasting
Automation
Live Chat lead gen
Bot automation
Labels
Rules
Rule Library
Auto-assignment
Quick-replies
Auto-replies
Self-service & Support
Help Center
Self-service
Complete onboarding
third-party app
third-party app
third-party app
third-party app
third-party app
limited
at exra costs

Don’t take our word for it…

This is what ex-Respond.io users shared with us

Ihab b.
Small-Business

It makes it easier for us to work daily, especially in the tick feature, which is great, in addition to the automatic response to all e-mails In addition to the questions and answers section

Ulf S.
CINO

Trengo is a fantastic chat service that has transformed my communication with customers. The straightforward platform allows me to manage all my conversations in one place.

Johann K.
Small-Business

You can communicate with customers and employees alike and get immediate response. The friendly user interface is what's most appealing and wonderful to use. I can recommend this platform to anyone.

Ready to switch?

We don’t talk about tickets but about conversations. And we think you do too. That’s why we’re certain that fully informed you’ll pick the right Respond.io alternative.