This respond.io alternative conversations-based platform combines all customers’ favourite channels and the automation you need to maximise them. Unlike Respond.io we don’t offer either channels or automation, but value for money.
Trengo has been a WhatsApp Business Partner from the start. That means we create a strong connection to the WhatsApp Business API and ensure that you can use all important functionalities.
Because we've been a WhatsApp BSP for quite a while, we've always created native integrations with WhatsApp and more. So we don’t have to deal with bad email channel integrations and additional verifications like Respond.io.
Focus on meaningful contact. Make your customer engagement platform and the affordable price work for your SMB. So your team can turn tickets into conversations.
This is what ex-Respond.io users shared with us
One of the best things about Trengo is its powerful automation and collaboration features. The ability to automate repetitive tasks, such as assigning tickets or tagging conversations, saves me and my team a lot of time and effort.
I love the possibility of having a single place to receive every customer service inquiry from different platforms. We can assign tickets to other colleagues and be updated in real time with internal comments.
It makes it easier for us to work daily, especially in the tick feature, which is great, in addition to the automatic response to all e-mails In addition to the questions and answers section
We don’t talk about tickets but about conversations. And we think you do too. That’s why we’re certain that fully informed you’ll pick the right Respond.io alternative.