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Our conversations-based platform combines all customers’ favourite channels and the automation you need to maximise them. Unlike Respond.io we are a WhatsApp Business Solution Provider and don’t offer either channels or automation, but value for money.
Trengo is a WhatsApp Business Partner. That means we create a strong connection to the WhatsApp Business API and ensure that you can use all important functionalities.
Whether your team wants to engage via desktop or app, your team is all set up to use the most popular messaging channel worldwide to its full extent.
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Because we've been a WhatsApp BSP from the start, we've always created native integrations with WhatsApp and more. So we don’t have to deal with bad email channel integrations and additional verifications like Respond.io.
We don’t rely on third parties to set up important connections.
Flowbots, team chat, Voice… we offer them all because they add to your customer journey and save your team time. No one wants to deal with limited email functionalities.
We focus on offering a multichannel solution that works for you.
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Focus on meaningful contact. Make your customer engagement platform and the affordable price work for your SMB. So your team can turn tickets into conversations.
This is what ex-Zendesk users shared with us
It has a virtual assistant, which helps us to attend more fluently to a large number of customers and their demands. The automatic routing also makes our work easier, since it is configured so that the customer can go directly to the agent ...
One of the best things about Trengo is its powerful automation and collaboration features. The ability to automate repetitive tasks, such as assigning tickets or tagging conversations, saves me and my team a lot of time and effort.
You can communicate with customers and employees alike and get immediate response. The friendly user interface is what's most appealing and wonderful to use. I can recommend this platform to anyone.
We don’t talk about tickets but about conversations. And we think you do too. That’s why we’re certain that fully informed you’ll make a great decision.
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