Pricing
Unleash meaningful customer conversations
7-day free trial
Cancel anytime
No credit card required
Monthly
Annually
Save 20%
€ EUR
$ USD
£ GBP
Boost
Popular
€
149
/month
5 users included
3,600 conversations/year
Make teamwork more efficient and optimise your customer experience
Plan a demo
Unlimited additional users at €25 per user
€15
per additional 100 conversations
600 AI suggested replies
included
AI HelpMate
AI Journeys
Add on
Basic integrations
White labeling
Reporting
Rules and automations
Trengo messaging support
Pro
Full package
€
249
/month
5 users included
12,000 conversations/year
Customise your platform and automate your conversations
Plan a demo
Unlimited additional users at €40 per user
Access to all integrations
€15
per additional 100 conversations
1200 AI suggested replies
included
AI HelpMate
AI Journeys
Add on
All integrations
Workload balancing
Mandatory Two-Factor Authentication (2FA)
Trengo live chat support
Trengo phone support
Enterprise
Customise
Contact us
Custom users included
Custom conversations/year
Tailor your platform to your current and future business needs
Contact sales
Brand whitelabel
Tailored integrations
Premium support
1200 AI suggested replies
included
AI HelpMate
AI Journeys
Add on
Custom amount of users
Omnichannel inbox
All communication channels (excl. Voice)
Web Widget
Support on any channel
Boost
Popular
€
185
/month
5 users included
300 conversations/month
Make teamwork more efficient and optimise your customer experience
Plan a demo
Unlimited additional users at €30 per user
€18
per additional 100 conversations
50 AI suggested replies
included
AI HelpMate
AI Journeys
Add on
Basic integrations
White labeling
Reporting
Rules and automations
Trengo messaging support
Pro
Full package
€
310
/month
5 users included
1,000 conversations/month
Customise your platform and automate your conversations
Plan a demo
Unlimited additional users at €50 per user
Access to all integrations
€18
per additional 100 conversations
100 AI suggested replies
included
AI HelpMate
AI Journeys
Add on
All integrations
Workload balancing
Mandatory Two-Factor Authentication (2FA)
Trengo live chat support
Trengo phone support
Enterprise
Customise
Contact us
Custom users included
Custom conversations/month
Tailor your platform to your current and future business needs
Contact sales
Brand whitelabel
Tailored integrations
Premium support
100 AI suggested replies
included
AI HelpMate
AI Journeys
Add on
Custom amount of users
Omnichannel inbox
All communication channels (excl. Voice)
Web Widget
Support on any channel
*AI Journeys is currently in a Beta phase. Final pricing and packaging may look different once the feature is publicly available.*
Conversations
Pay per conversation
A conversation in Trengo is an outbound message that starts in Trengo, either as the first touch point with a customer or as a reply to a customer’s inbound conversation.
Standard conversation
Use the conversations included in your plan first, then purchase additional bundles of 100 conversations whenever you need.
Use the conversations included in your plan first, then purchase additional bundles of 100 conversations whenever you need.
WhatsApp, Voice & SMS
Every month, the first 1,000 WhatsApp service conversations are free. Other types of conversations will be charged according to WhatsApp's pricing. Voice and SMS usage will be charged based on their respective rates.
Every month, the first 1,000 WhatsApp service conversations are free. Other types of conversations will be charged according to WhatsApp's pricing. Voice and SMS usage will be charged based on their respective rates.
Conversations
Pay per additional conversation
A conversation in Trengo is an outbound message that starts in Trengo, either as the first touch point with a customer or as a reply to a customer’s inbound conversation.
Monthly
Yearly
Conversations
€18 for 100 conversations
€15 for 100 conversations
Conversations with an AI surcharge
30 cents surcharge per conversation
25 cents surcharge per conversation
Combine all customer conversations into a single platform
Getting started with a multi-channel inbox and access to all channels
Boost
€149
/month
Pro
€249
/month
Enterprise
Contact us
Boost
€185
/month
Pro
€310
/month
Enterprise
Contact us
All channels (excl. voice)
WhatsApp Business API
Voice
Add on
Add on
Adding teams
Assigning conversations
Managing roles
Labels
Forward conversations
Extend customer contact with add-ons
Want to get more out of Trengo? These add-ons will extend your customer relationships for an additional cost.
Voice
Voice Channel
Make outbound calls and pick up inbound calls with a Voice channel.
Make outbound calls and pick up inbound calls with a Voice channel.
Broadcast
Broadcast
Easily reach large groups with a targeted message.
Easily reach large groups with a targeted message.
Trengo AI
AI Journeys
Create unique, AI-powered customer journeys in less than 2 minutes.
Create unique, AI-powered customer journeys in less than 2 minutes.
API
API high rate limit
Setup API access and seamlessly integrate Trengo with your tools.
Setup API access and seamlessly integrate Trengo with your tools.
Data
Extra data storage
Add additional data storage to your account. The default for Boost is two years.
Add additional data storage to your account. The default for Boost is two years.
Observer
Observer role
Collaborate internally on conversations and maintain oversight into team activity.
Collaborate internally on conversations and maintain oversight into team activity.
Get your personalised demo
Unlock customer delight on every channel
Over 3,000 teams just like yours use Trengo’s multichannel inbox. Get started today with:
- AI-powered conversations
- Automated workflows
- Instant responses and 24/7 availability
- Plug-and-play integrations
- Collaborative inbox built for teams
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Let's meet
Grow your business with loyalty. Bring all of your customer contact into one, single platform to unlock delight at every step of the way.
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