Support quickly on all channels
Questions about an order, a return payment or stock. Consumers won't wait long for an answer. They expect that your team responds fast at all times. Connect all favourite channels to the inbox for reachability and ensure your team is set up to pick inquiries up at speed.
Reduce abandoned carts with a live chat
Every second counts. Improve conversion rates by offering instant support on any channel. Ensure FAQs always get answered instantly with no-code bots.
Enable agents to answer questions faster
From order history to delivery date — connect your webshop software to Trengo to give agents the context they need.