Our customer engagement platform scales with e-commerce and travel businesses, not just SaaS like Intercom. Growing or slimming down, you won’t have to break the bank.
Our customer engagement platform is for teams that want to engage with customers via desktop and app. Unlike Intercom, and most Intercom competitors, our solution is not only user-friendly when using the app.
Trengo doesn’t rely on third-party integrations. Our platform was built to offer a future-proof solution. And as a WhatsApp Business Solution Provider, we create native integrations that are simple to set up.
At Intercom, businesses pay per user and per contact. Our pricing plans differ greatly because you only pay per users. Because we want you to receive value for money.
Focus on meaningful contact. Make your customer engagement platform and the affordable price work for your SMB. So your team can turn tickets into conversations.
This is what ex-Zendesk users shared with us
I'm not one to leave reviews but Trengo has been a game changer for us. As a small e-commerce business our small team struggled to keep on top of the many channels our customers contacted us by. Normal 'ticketing' tools felt too ...
Trengo allows us to centralize all communication, both internally and with clients, across channels. From WhatsApp to email, and Facebook Messenges to live chat messages, there is now a single place to manage everything.
It has a virtual assistant, which helps us to attend more fluently to a large number of customers and their demands. The automatic routing also makes our work easier, since it is configured so that the customer can go directly to the agent ...
We don’t talk about tickets but about conversations. And we think you do too. That’s why we’re certain that fully informed you’ll pick the best alternative to Intercom.