A little about us here at Trengo
Dedicated to customer delight
We believe that turning conversations into relationships is a competitive edge. And unlocking more moments of genuine delight in every interaction will fuel that growth.
About us
Our journey so far
2017
Founded in Utrecht, the Netherlands.
1,500+
Working with 1,500 customers globally.
$36 million
In 2021, we raised Series A funding.
2022
Certified as a WhatsApp Business Provider.
100+
Number of employees in the Trengo tribe.
100 million
Number of conversations handled per year.
Mission
Automate repetitive work, unleash meaningful conversations.
Your team’s time is valuable. We want to help you automate 90% of transactional conversations and admin tasks so your team can focus on high-impact conversations and delivering delight in every interaction.
Vision
Customer delight always wins.
Delight is the secret ingredient to customer retention and loyalty. We believe that delight can be nurtured throughout the customer journey and across channels to unlock sustainable growth.
Meet our leadership team
Award-winning software
Praised, trusted, and celebrated
"Because of the multichannel inbox, we collaborate more easily, and have a complete overview of all customer contact. You can't achieve that with a normal inbox."
Company ·
What our customers say about Trengo
I love the possibility of having a single place to receive every customer service inquiry from different platforms. We can assign tickets to other colleagues and be updated in real time with internal comments.
Employee from
BAS World
Trengo allows us to centralize all communication, both internally and with clients, across channels. From WhatsApp to email, and Facebook Messenges to live chat messages, there is now a single place to manage everything.
Jeffrey D.
Group Director
You can communicate with customers and employees alike and get immediate response. The friendly user interface is what's most appealing and wonderful to use. I can recommend this platform to anyone.
Johann K.
Small business
I'm not one to leave reviews but Trengo has been a game changer for us. As a small e-commerce business our small team struggled to keep on top of the many channels our customers contacted us by.
Julian P.
Small business
One of the best things about Trengo is its powerful automation and collaboration features. The ability to automate repetitive tasks, such as assigning tickets or tagging conversations, saves me and my team a lot of time and effort.
Martijn V.
Operations Manager E-Commerce
'What I love about Trengo is how user-friendly it is. Very easy to use so onboarding new agents is a breeze. They were very responsive and it was a delight working with them. Highly recommend Trengo!'
Maybelline O.
Customer Experience Manager
It has a virtual assistant, which helps us to attend more fluently to a large number of customers and their demands. The automatic routing also makes our work easier, since it is configured so that the customer can go directly to the agent ...
Verfied user
Consumer goods
It makes it easier for us to work daily, especially in the tick feature, which is great, in addition to the automatic response to all e-mails.
Ihab B.
Operations Manager E-Commerce
Let's meet
Grow your business with loyalty. Bring all of your customer contact into one, single platform to unlock delight at every step of the way.
