For customer support teams

Help customers when and where it counts

Introduce customers to a top-notch experience. Offer value by reaching out first, sending speedy answers and keeping track of feedback.

Book a live demo

Join these frontrunners

Save time

Offer instant support

Don’t let customers repeat the same question or complaint twice. Combine all channels into one overview and never lose time (and money) again switching between systems and platforms.

Boost efficiency

Know your customer

Dive into previous contact points and catch up with what’s happening. Full customer profiles appear next to conversations so teams can answer and prioritise without searching for info.

Track productivity

Measure and show team effort

Label conversations in the inbox, and pinpoint resolve and resolution opportunities in your dashboard. Track and pivot to a successful support strategy.

Integrations

The platform that supports

Connect all channels, webshops and more. Access all customer data in one view and pick up speed.

See all integrations

Bypass slow resolves, endless email threads and messy communication.

Live chat

Increase website conversion. Enable direct communication for website visitors. Reach out first and guide customers towards conversion.

@tagging

Don’t let leads wait. Follow up with the team fast by simply tagging them and sharing internal notes.

Chatbot

Don’t invest extra time. Automate lead generation and collect data using chatbots 24/7.

Labels

Keep track of the funnel. Stay organised by automatically adding labels that categorise conversations.

Teams

Pick up cross- and upsell instantly. Direct conversations to where they need to go. Create teams and assign conversations or channels.

Reports

Listen to customers. Look into insights into the number of conversations, their statuses, and the productivity of your team.

80% of teams

is able to cut their manual tasks by more than half.

4 in 5 teams

saw a return on their investment within the first within the first year.

40% is the average increase

in digital sales experienced by teams using Trengo.

Solar Concept

"Ever since we use Trengo, we can automatically assign the tickets to the right team."

Read customer case

Trengo for support teams

Pricing starts at €16 per user/month

Grow

For smaller teams. Use team inbox, Live chat and flowbot to grow.

Scale

Value for money for SMBs. Add WhatsApp and CSAT to your platform.

Enterprise

For the full enterprise omnichannel approach. Make the most of engagement.

Let’s meet

Flip the switch. Opt for simple planning, hassle-free billing, and quick resolution times. You’ll brighten your teams’ and customers’ day.