AI & AUTOMATION
Conversations that are faster and better with Trengo AI.
AI can answer more than 80% of your repetitive conversations, giving your team time to focus on high-value customer moments.
Our vision
The AI world
we create and believe in
We’re completely reimagining the inbox—going beyond work and workflows as they’ve ‘always been’.
Our goal is for service and support teams to feel less overwhelmed and to have more fun. Teams should have the time to lock in on high-value moments and offer customers great service. We’re moving toward a world where teams can rely on a helpful AI colleague, and customers can have their questions resolved instantly.
Our goal is for service and support teams to feel less overwhelmed and to have more fun. Teams should have the time to lock in on high-value moments and offer customers great service. We’re moving toward a world where teams can rely on a helpful AI colleague, and customers can have their questions resolved instantly.
Patrick Meutzner — CPO & Founder
Meet your new AI employee
and watch it work
Try our AI Agents for yourself. Chat with our AI-powered Customer Service and Sales assistants. Each AI agent is trained for the job, ready to answer your questions and help you out.
Pick your agent.
Pick your agent.
AI works on all our supported communication channels
Decrease first response time, decrease the average resolve time and increase customer happiness by providing fast and quality service.
AI that handles the heavy lifting, when your team needs it most
Set the tone of voice to match your brand. Keep AI in control or let human teammates step in when needed. Choose exactly when and where AI should engage.
AI Agents
Create a digital AI agent that works independently, yet always under your supervision.
AI Journeys
Build seamless customer journeys and workflows with the latest AI technology and AI agents.
Unlock your AI-first platform with...
AI-first Omnichannel inbox · Be present where your customers are and add AI on top to start servicing faster and better.
AI Suggested Replies · AI can answer based on company knowledge so your team doesn’t have to repeat themselves.
AI Summarisations · Less reading! Ongoing conversations can be easily summarised
AI Translations · Easily translate your conversations in any language for quick understanding.
AI Labeling · Let AI research every conversation and add the right topics so you know where to improve.
Reporting & analytics · Understand how your human- and AI agents are solving incoming questions.
What our customers say about Trengo
'The automation saves a lot of time because it asks customers simple but necessary questions in advance. This way, we have a lot of information before we get in contact. This helps us to offer better service.'
Employee from
BAS World
'The integrations that we have with our CRM allows us to see everything. Plus, since we use Trengo, we can automatically assign the tickets to the right team.
This helps us a lot as our main goal is to reply as quick as possible.'
This helps us a lot as our main goal is to reply as quick as possible.'
Twan Geert van Kessel
Solar Concept
'What I love about Trengo is how user-friendly it is. Very easy to use so onboarding new agents is a breeze. They were very responsive and it was a delight working with them. Highly recommend Trengo!'
Maybelline O.
Customer Experience Manager
'With Trengo’s multichannel inbox, the team no longer juggles different tabs. All inboxes are now neatly consolidated into one place. Plus, the managers use labels to track response metrics in their dashboards and actively spot opportunities for improvements.'
Arno Klerks
Motorparts
Add more value to your conversations with Trengo AI
See how Trengo AI can supercharge your customer engagement
Language
English
