Bring your customer engagement up to speed

Take control of all your engagement. Deliver on customer delight from the first touch and build strong relationships every time.
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Trusted by 3,000+ customers worldwide!
Learn from others

Master your customer engagement three steps

Be consistent
Ensure customers only experience the best. Deliver a consistent brand identity and quality content across all channels and conversations.
Make customers feel heard and valued. Combine personalised human touches and efficient automation for an engaging journey.
Contact in real-time
Connect with people in real-time. Jump in and provide immediate, accurate responses that’ll persuade them towards a purchase.

A simple start to personalisation

1. Decide what you want to communicate

2. Pick a template, apply them to the right part of your customer journey

3. Watch customer engagement and satisfaction go up
Download the templates
Quick customer engagement strategy wins

Nail the first touch and fill the pipeline

Personalised greetings
Send personalised, automated messages to reach out. Once they talk to your team people've had a great first branded touch.
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Easy follow up
Create unique, data-based moments of delight for your customers that add value after purchase and bring them back for more.
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Help along the way
Jump in on time. Signal when people doubt or have questions, and give answers fast. People will keep flowing through the journey.
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What our customers say about Trengo

I love the possibility of having a single place to receive every customer service inquiry from different platforms. We can assign tickets to other colleagues and be updated in real time with internal comments.
Stefano G.
Trengo allows us to centralize all communication, both internally and with clients, across channels. From WhatsApp to email, and Facebook Messenges to live chat messages, there is now a single place to manage everything.
Jeffrey D.
Group Director
You can communicate with customers and employees alike and get immediate response. The friendly user interface is what's most appealing and wonderful to use. I can recommend this platform to anyone.
Ihab B.
Operations Manager E-Commerce
I'm not one to leave reviews but Trengo has been a game changer for us. As a small e-commerce business our small team struggled to keep on top of the many channels our customers contacted us by.
Julian P
Small Business
One of the best things about Trengo is its powerful automation and collaboration features. The ability to automate repetitive tasks, such as assigning tickets or tagging conversations, saves me and my team a lot of time and effort.
Martijn V.
Operations Manager E-Commerce
What I love about Trengo is how user-friendly it is. Very easy to use so onboarding new agents is a breeze. They were very responsive and it was a delight working with them. Highly recommend Trengo!
Maybelline O.
Customer Experience Manager
It has a virtual assistant, which helps us to attend more fluently to a large number of customers and their demands. The automatic routing also makes our work easier, since it is configured so that the customer can go directly to the agent ...
Verified User
Consumer Goods
You can communicate with customers and employees alike and get immediate response. The friendly user interface is what's most appealing and wonderful to use. I can recommend this platform to anyone.
Johann K.
Small Business

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Company ·
Liset Schiphorst

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We can set you up with a platform designed for your team. Take one step closer to delivering more customer delight than ever before.
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