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What our customers say about Trengo

The integrations that we do with our CRM allows us to see everything and since we use Trengo, we can automatically assign the tickets to the right team.

This helps us a lot as our main goal is to reply as quick as possible

Twan Geert van Kessel

Solar Concept

Trengo allows us to centralize all communication, both internally and with clients, across channels. From WhatsApp to email, and Facebook Messenges to live chat messages, there is now a single place to manage everything.

Jeffrey D.

Group Director

With Trengo’s multichannel inbox, the team no longer to juggles different tabs. All platform inboxes are now neatly consolidated into one place. Plus, the managers are using labels to track response metrics in their dashboards and are actively spotting opportunities for improvements.

Arno Klerks

Motorparts

I'm not one to leave reviews but Trengo has been a game changer for us. As a small e-commerce business our small team struggled to keep on top of the many channels our customers contacted us by.

Julian P

Small Business

One of the best things about Trengo is its powerful automation and collaboration features. The ability to automate repetitive tasks, such as assigning tickets or tagging conversations, saves me and my team a lot of time and effort.

Martijn V.

Operations Manager E-Commerce

What I love about Trengo is how user-friendly it is. Very easy to use so onboarding new agents is a breeze. They were very responsive and it was a delight working with them. Highly recommend Trengo!

Maybelline O.

Customer Experience Manager

Achieving a 70% higher response rate through WhatsApp has significantly improved our communication effectiveness. Additionally, our processing speed has increased fivefold, as we have eliminated the manual task of checking each customer individually on the Excel sheet. This streamlined approach has resulted in a more efficient and time-saving process.

Bart Alfrink

Alfrink Cosmetics

The automation saves us a lot of time because it asks a lot of simple but necessary questions for us. This way, we have a lot of information before we get in contact with customers. This helps us to offer better service.

BAS World

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