Trengo was built for omnichannel. Our customer engagement platform has never included traditional channels only, like Front. We focus on the important channels and features that will ensure businesses create full future-proof customer journeys.
Explore automation features and ensure that your solution makes your life easier. Unlike Front, we offer flowbots on your social channels so your team can easily reduce response times. Without needing more people and having to put in more effort.
We don’t have complex set-ups like Front, but instead create native integrations with WhatsApp, Facebook and more. No need to rely on third parties, like most FrontApp competitors. We are a WhatsApp Business Solution Provider after all.
We are an affordable Frontapp alternative. Our most popular Scale plan starts at €135/month based on a minimum of 5 users. While Front’s Scale plan is almost 14x our price, and the plan only for teams with a minimum of 20 users.
Focus on meaningful contact. Make your customer engagement platform and the affordable price work for your SMB. So your team can turn tickets into conversations.
This is what ex-Zendesk users shared with us
Trengo allows us to centralize all communication, both internally and with clients, across channels. From WhatsApp to email, and Facebook Messenges to live chat messages, there is now a single place to manage everything.
What I love about Trengo is how user-friendly it is. Very easy to use so onboarding new agents is a breeze. They were very responsive and it was a delight working with them. Highly recommend Trengo!
Trengo is a fantastic chat service that has transformed my communication with customers. The straightforward platform allows me to manage all my conversations in one place.
We don’t talk about tickets but about conversations. And we think you do too. That’s why we’re certain that fully informed you’ll choose a great FrontApp substitute.