Tools

All of the inspiration and help you need to nail your customer engagement.
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Downloads
Guide: Customer service job descriptions to build your dream team
Downloads
Template library
Downloads
Guide: How do you deal with bad reviews?
Video
WhatsApp vs WhatsApp Business: The main differences
Video
Whatsapp business APP vs API: The main differences
Blog
WhatsApp newsletters: the definitive guide
Video
Trengo's next-generation inbox
10 minutes
Webinar
Everything you need to know about website widgets
Blog
Everything you need to know about WhatsApp Business: the ultimate guide
Video
Trengo Customer Story: buy-now-pay-later company Billink
Video
Manage your DMs with the Instagram Messaging API
10 minutes
Video
Integrate email using your own domain
Customer Case
How Volero decreased response time with Trengo
Customer Case
The story of: How The Polar Company uses WhatsApp to personalise service
Tutorial
How to work with the WhatsApp Business API
Tutorial
How to use WhatsApp Business with multiple users
10 minutes
Tutorial
How to use labels
Tutorial
How to create WhatsApp Business template messages
Tutorial
How to get started with Trengo
10 minutes
Whitepaper
Checlist: Choose the best customer service platform (in 10 steps)
Tutorial
How to add a WhatsApp chat to your website
Video
How Hubo uses Trengo to handle more than 500 orders a day via WhatsApp
Video
How BAS Trucks uses Trengo for great customer service — even outside of business hours
Webinar
5 key customer success metrics to measure your performance

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