Customer service

Top 11 customer experience KPIs and metrics to follow in 2025
Mar 28, 2025
Customer service
Top 11 customer experience KPIs and metrics to follow in 2025
11 Best apology emails to customer templates & samples
Mar 11, 2025
Customer service
11 Best apology emails to customer templates & samples
Customer escalation management: process, examples, and best practices
Mar 10, 2025
Customer service
Customer escalation management: process, examples, and best practices
Customer service vs customer experience
Mar 4, 2025
Customer service
Customer service vs customer experience: What’s the difference?
Do you have the recipe for a stellar customer engagement strategy?
Because we do. There are three key elements that go into creating a customer engagement strategy that will wow your customers. Ready to get cooking?
Learn more
Best helpdesk ticketing systems & software
Feb 10, 2025
Customer service
10 Best helpdesk ticketing systems & software in 2025
Zendesk alternatives
Oct 26, 2024
Customer service
8 best Zendesk alternatives for outstanding support in 2025
Recommended
Top 21 WhatsApp Business greeting message examples
Top 21 WhatsApp Business greeting message examples (Copy Now)
ai chatbot
AI chatbot ultimate guide 2024 - advantages, platforms & more
30 WhatsApp Business auto reply message samples + how to set up guide
How to use WhatsApp Business with multiple users and multiple WhatsApp Business accounts
A newsletter designed to help you grow
How are teams just like yours making use of their time and resources? How are they unlocking customer delight? Join The Convo and find out.

Trengo needs your details to send you our newsletter. By submitting this form, you consent for us to process your personal information for this purpose. You may unsubscribe at any time, check out how in our Privacy Policy.

Let's meet

Grow your business with loyalty. Bring all of your customer contact into one, single platform to unlock delight at every step of the way.
Plan a demo