Integration
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Ventrata
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Collaboration

Answer and collaborate with your service desk and/or reception on incoming responses.

Receive a trigger from Ventrata via Zapier to activate your Trengo Webhook Journey — Answer and collaborate with your service desk and/or reception on incoming responses.

We currently can't verify if Ventrata is supporting this specific Webhook in order to establish the integration for this use-case.

Meta Business Partner
Official Business Partner
Scoring 4.3 on G2
Discover how it works

Deliver the ultimate guest experience via WhatsApp — with Trengo and Ventrata.

Put your guests first by delivering important messages straight to their pockets — on their favorite channel, WhatsApp. With Trengo, you can design the ideal guest experience with proactive automated messages triggered via 
Ventrata
 and delivered via WhatsApp before, during, and after their visit.

Elevate the guest experience and automate WhatsApp messages:

Send a WhatsApp via Ventrata when a guest makes a booking.
Possible
Send a WhatsApp via Ventrata when the booking changed or gets cancelled.
Possible
Send a WhatsApp via Ventrata with check-in details
Possible
Send a WhatsApp via Ventrata after check-in with extra info.
Possible
Send a WhatsApp via Ventrata to ask if they need any further help.
Possible
Send a WhatsApp via Ventrata to check in and ensure everything’s going well.
Possible

Send a WhatsApp via Ventrata a day before check-out with extra details.

Possible
Send a WhatsApp via Ventrata a day later to ask about the experience.
Possible
Send via WhatsApp an online review request via Ventrata after a positive experience.
Possible
Send a WhatsApp via Ventrata with the invoice to the guest.
Possible
Answer at WhatsApp replies with your digital AI service employee from Trengo
Possible
Answer and collaborate with your service desk and/or reception on incoming responses.
Possible

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WhatsApp messages gets read
Unlike email with open rates below 30%, WhatsApp messages get read 98% of the time—reducing repeat questions about bookings and reservations made via WeTravel.

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Increase of returining guests
Guests are 3x more likely to book again via WeTravel when proactively engaged via their favorite channel: WhatsApp.

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More positive reviews
Trengo’s AI on WhatsApp follows up after visits—only asking happy guests to leave a review, boosting your positive ratings.

How to connect Ventrata

Our experts help you set up 
automated WhatsApp messages triggered by 
Ventrata
 through Zapier to Trengo. We can handle the tech if you dont have the expertise in-house, so you can focus on delighting guests. Plan a demo with our experts to explore the possibilities with our Solution Experts.
Get in touch
Ventrata is a software platform specializing in booking and ticketing solutions tailored for tour operators, attractions, hop‑on hop‑off bus services, museums, observation decks, and cultural venues worldwide.

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Unlock WhatsApp messages between 

Ventrata

 and Trengo

See how Trengo’s WhatsApp automation and AI inbox will increase your revenue.
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