Instant, AI-powered customer journeys

From lead capturing to follow-up sequences,  plug  AI-powered templates into your platform instantly and start automating your conversations today. Browse our selection of out-of-the-box templates, download then plug them into your Trengo platform.
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Ecommerce
Track&trace order info
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Integrate with your track&trace system and automatically provide customers the right info.
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Ecommerce

Track&trace order info

Integrate with your track&trace system and automatically provide customers the right info.
Automotive
Vehicle maintenance and repair
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Handle bookings and updates related to vehicle repairs.
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Automotive

Vehicle maintenance and repair

Handle bookings and updates related to vehicle repairs.
Ecommerce
Personal shopping assistant
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Offer personalised shopping guidance and product recommendations with AI integrated with your custom system.
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Ecommerce

Personal shopping assistant

Offer personalised shopping guidance and product recommendations with AI integrated with your custom system.
Travel and leisure
Complain handling & escalation
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Manage customer complaints and escalate when necessary.
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Travel and leisure

Complain handling & escalation

Manage customer complaints and escalate when necessary.
Ecommerce
Order inquiries
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Identify customer questions about orders and deliveries.
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Ecommerce

Order inquiries

Identify customer questions about orders and deliveries.
Automotive
Test drive appointment
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Schedule and manage test drive appointments for customers.
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Automotive

Test drive appointment

Schedule and manage test drive appointments for customers.
Automotive
Full automotive journey
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Manage the entire customer journey in the automotive sector.
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Automotive

Full automotive journey

Manage the entire customer journey in the automotive sector.
All industries
Automatic email labelling
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Automatically apply labels based on topics in the conversation. Use the Journey reporting to track the volume of each topic.
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All industries

Automatic email labelling

Automatically apply labels based on topics in the conversation. Use the Journey reporting to track the volume of each topic.
Travel and leisure
Manage booking inquiries
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Manage and respond to booking requests stored in another system.
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Travel and leisure

Manage booking inquiries

Manage and respond to booking requests stored in another system.

Do your automated  conversations feel robotic? Not anymore.

AUTOMATED ROUTING
Let AI automatically route your conversations to the right person, auto-capture information for customers or leads, and respond to FAQs at any time with AI HelpMates.
AI-POWERED ANALYTICS
Get a clear overview of your automated conversations, the impact they have on your bottom line, and where customers are dropping off in the customer journey.
MULTI-LANGUAGE CONVERSATIONS
Build unique customer journeys on WhatsApp, email and voice in +70 languages in under two minutes. Create conversational journeys that are on the clock, even when you’re not.

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