Instant, AI-powered customer journeys

From lead capture to follow-ups,  these AI-powered journeys will lead your customers go from A to B without a hitch. Plug these templates into your platform and automate amazing customer experiences.
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Ecommerce
Track & trace
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Integrate with your track&trace system and automatically provide customers the right info.
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Ecommerce

Track & trace

Integrate with your track&trace system and automatically provide customers the right info.
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Automotive
Vehicle maintenance and repair
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Handle bookings and updates related to vehicle repairs.
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Automotive

Vehicle maintenance and repair

Handle bookings and updates related to vehicle repairs.
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Ecommerce
Personal shopping assistant
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Offer personalised shopping guidance and product recommendations with AI integrated with your custom system.
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Ecommerce

Personal shopping assistant

Offer personalised shopping guidance and product recommendations with AI integrated with your custom system.
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Travel and leisure
Escalation management
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Manage customer complaints and escalate when necessary.
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Travel and leisure

Escalation management

Manage customer complaints and escalate when necessary.
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Ecommerce
Order inquiries
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Identify customer questions about orders and deliveries.
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Ecommerce

Order inquiries

Identify customer questions about orders and deliveries.
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Automotive
Test drive appointment
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Schedule and manage test drive appointments for customers.
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Automotive

Test drive appointment

Schedule and manage test drive appointments for customers.
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Automotive
Full automotive journey
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Manage the entire customer journey in the automotive sector.
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Automotive

Full automotive journey

Manage the entire customer journey in the automotive sector.
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All industries
Email organiser (labels)
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Automatically apply labels based on topics in the conversation. Use the Journey reporting to track the volume of each topic.
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All industries

Email organiser (labels)

Automatically apply labels based on topics in the conversation. Use the Journey reporting to track the volume of each topic.
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Travel and leisure
Manage booking inquiries
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Manage and respond to booking requests stored in another system.
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Travel and leisure

Manage booking inquiries

Manage and respond to booking requests stored in another system.
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Are your customers journeys lacking?

Automate FAQs
AI can assign conversations to the right team, respond to FAQs or auto-capture customer and lead info for future reference.
Pull from AI-powered insights
Get a clear overview of your customer conversations, the impact they have on your bottom line, and the drop off.
Service in 70+ languages
Build unique journeys in +70 languages in two minutes. Everyone will always be serviced, even when your team is unavailable.

Let’s meet

Grow your business with loyalty. Bring all of your customer contact into one, single platform to unlock delight at every step of the way.
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