A conversation in Trengo is an outbound message that starts in Trengo, either as the first touch point with a customer or as a reply to a customer’s inbound conversation.
Standard conversation Use the conversations included in your plan first, then purchase additional bundles of 100 conversations whenever you need.
WhatsApp, Voice & SMS Every month, the first 1,000 conversations are included in your plan. Additional conversations will be charged according to WhatsApp’s pricing. Voice & SMS use local rates.