CUSTOMER JOURNEYS

Drive revenue growth with each journey

Optimise customer journeys to bring in customers and boost revenue. Keep conversations going by sharing useful information via the channels customers prefer.
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Trusted by 3,000+ customers worldwide!
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See for yourself how top performing journeys will book you more customers

Target

Proactively start the conversation

Create automated outbound flows that jump start your funnel. Create a strong first touch and build your journey from there.
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Optimise

Connect channels

Connect with leads on channels they use most. A journey doesn’t have to stick to one channel, create conversations on the ones that work.
Start connecting
Reactivate

Ensure return customers

Start automated campaigns for lost leads or passive customers. Use their data, history, and interest to entice them and make a new purchase or visit worthwhile.
Begin here
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Every journey should lead to revenue

We think so, at least! The customer journey ought to be one of the easiest trips your customers will take this year. Want to find out how you can make that happen?
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The features that create an unforgettable experience

WhatsApp
WhatsApp
Add the most popular channel to journeys for record-high response rates.
Bulk SMS
Bulk SMS
Update, inform, and entice a large segment of prospects or customers in one go.
Website chats
Website chats
Lean on automated chats for quick answers and for instant customer contact.
Webhooks
Webhooks
Have your systems communicate with each other for even smoother journeys.
Integrations
Integrations
Setup easy integrations and tie your tech stack to your customer engagement.
Flowbot
Flowbot
Let automation handle the daily, recurring conversations in your customer journeys.

What our customers say about Trengo

I love the possibility of having a single place to receive every customer service inquiry from different platforms. We can assign tickets to other colleagues and be updated in real time with internal comments.
Stefano G.
Trengo allows us to centralize all communication, both internally and with clients, across channels. From WhatsApp to email, and Facebook Messenges to live chat messages, there is now a single place to manage everything.
Jeffrey D.
Group Director
You can communicate with customers and employees alike and get immediate response. The friendly user interface is what's most appealing and wonderful to use. I can recommend this platform to anyone.
Ihab B.
Operations Manager E-Commerce
I'm not one to leave reviews but Trengo has been a game changer for us. As a small e-commerce business our small team struggled to keep on top of the many channels our customers contacted us by.
Julian P
Small Business
One of the best things about Trengo is its powerful automation and collaboration features. The ability to automate repetitive tasks, such as assigning tickets or tagging conversations, saves me and my team a lot of time and effort.
Martijn V.
Operations Manager E-Commerce
What I love about Trengo is how user-friendly it is. Very easy to use so onboarding new agents is a breeze. They were very responsive and it was a delight working with them. Highly recommend Trengo!
Maybelline O.
Customer Experience Manager
It has a virtual assistant, which helps us to attend more fluently to a large number of customers and their demands. The automatic routing also makes our work easier, since it is configured so that the customer can go directly to the agent ...
Verified User
Consumer Goods
You can communicate with customers and employees alike and get immediate response. The friendly user interface is what's most appealing and wonderful to use. I can recommend this platform to anyone.
Johann K.
Small Business

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"Because of the multichannel inbox, we collaborate more easily, and have a complete overview of all customer contact. You can't achieve that with a normal inbox."

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