CUSTOMER JOURNEYS

Drive revenue growth with each journey

Optimise customer journeys to bring in customers and boost revenue. Keep conversations going by sharing useful information via the channels customers prefer.
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Trusted by 3,000+ customers worldwide!
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See for yourself how top performing journeys will book you more customers

Target

Proactively start the conversation

Create automated outbound flows that jump start your funnel. Create a strong first touch and build your journey from there.
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Optimise

Connect channels

Connect with leads on channels they use most. A journey doesn’t have to stick to one channel, create conversations on the ones that work.
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Reactivate

Ensure return customers

Start automated campaigns for lost leads or passive customers. Use their data, history, and interest to entice them and make a new purchase or visit worthwhile.
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Demo

Every journey should lead to revenue

We think so, at least! The customer journey ought to be one of the easiest trips your customers will take this year. Want to find out how you can make that happen?
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The features that create an unforgettable experience

WhatsApp
WhatsApp
Add the most popular channel to journeys for record-high response rates.
Bulk SMS
Bulk SMS
Update, inform, and entice a large segment of prospects or customers in one go.
Website chats
Website chats
Lean on automated chats for quick answers and for instant customer contact.
Webhooks
Webhooks
Have your systems communicate with each other for even smoother journeys.
Integrations
Integrations
Setup easy integrations and tie your tech stack to your customer engagement.
Flowbot
Flowbot
Let automation handle the daily, recurring conversations in your customer journeys.

What our customers say about Trengo

The integrations that we do with our CRM allows us to see everything and since we use Trengo, we can automatically assign the tickets to the right team.

This helps us a lot as our main goal is to reply as quick as possible
Twan Geert van Kessel
Solar Concept
Trengo allows us to centralize all communication, both internally and with clients, across channels. From WhatsApp to email, and Facebook Messenges to live chat messages, there is now a single place to manage everything.
Jeffrey D.
Group Director
With Trengo’s multichannel inbox, the team no longer to juggles different tabs. All platform inboxes are now neatly consolidated into one place. Plus, the managers are using labels to track response metrics in their dashboards and are actively spotting opportunities for improvements.
Arno Klerks
Motorparts
I'm not one to leave reviews but Trengo has been a game changer for us. As a small e-commerce business our small team struggled to keep on top of the many channels our customers contacted us by.
Julian P
Small Business
One of the best things about Trengo is its powerful automation and collaboration features. The ability to automate repetitive tasks, such as assigning tickets or tagging conversations, saves me and my team a lot of time and effort.
Martijn V.
Operations Manager E-Commerce
What I love about Trengo is how user-friendly it is. Very easy to use so onboarding new agents is a breeze. They were very responsive and it was a delight working with them. Highly recommend Trengo!
Maybelline O.
Customer Experience Manager
Achieving a 70% higher response rate through WhatsApp has significantly improved our communication effectiveness. Additionally, our processing speed has increased fivefold, as we have eliminated the manual task of checking each customer individually on the Excel sheet. This streamlined approach has resulted in a more efficient and time-saving process.
Bart Alfrink
Alfrink Cosmetics
The automation saves us a lot of time because it asks a lot of simple but necessary questions for us. This way, we have a lot of information before we get in contact with customers. This helps us to offer better service.
BAS World

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"Because of the multichannel inbox, we collaborate more easily, and have a complete overview of all customer contact. You can't achieve that with a normal inbox."

Company ·
Bomenbezorgd
Liset Schiphorst

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Grow your business with loyalty. Bring all of your customer contact into one, single platform to unlock delight at every step of the way.
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