Travel, Hospitality & Leisure
Your high season, handled by Trengo
Reach your guests and engage in conversations using the AI-powered inbox. Deliver fast support and unforgettable experiences across all channels before, during, and after their travel adventure
Official WhatsApp Business Partner trusted by businesses worldwide
Transportation
Streamline bookings and traveler support from one inbox
Handle guest asks instantly from the omnichannel inbox
Centralise guest queries from WhatsApp, email, live chats, and more in one place. Never miss a booking or upsell again, work from one source of truth and always scope, pick up, and follow up quickly and easily
Reach out proactively with automation
Keep guests informed and stress-free with automated messaging & reminders and Journeys. Send booking confirmations, location details, and last-minute notfications via WhatsApp or SMS. Reduce last-minute chasing and create a smooth, personalised experience from start to finish
Support 24/7 in every language with AI
AI acts like an extra team member. It’ll instantly answer guest enquiries in their language, any time of day, using your team’s existing knowledge. Round-the-clock support without extra strain on staff guaranteed
65%
conversations solved instantly
Parfumado has significantly improved their communication by using our automations.
10x
faster response time
AI agents engage instantly, during peak hours and outside regular business hours
100%
automated self-service sales funnel
Surfawhile spots every opportunity and the team is able to capture leads on auto-pilot
Experience Trengo
See how you can reach and service leads and customers better with an AI-first omnichannel Inbox
Unlock your AI-first platform with...
AI-first Omnichannel inbox · Be present where your customers are and add AI on top to start servicing faster and better
AI Suggested Replies · AI can answer based on company knowledge so your team doesn’t have to repeat themselves.
AI Summarisation · Less reading! Ongoing conversations can be easily summarised
AI Translations · Easily translate your conversations in any language for quick understanding
AI Labelling · Let AI research every conversation and add the right topics so you know where to improve.
Reporting & analytics · Understand how your human- and AI agents are solving incoming questions.
Keep customer information in sync
Connect your tools and systems to Trengo. Add data integrations like Shopify and Lightspeed and always have a full customer overview
'Trengo AI is simple and easy to use, with a quick and straightforward setup. It’s fantastic to have full control over how we experience and leverage AI.'
'We work super efficiently with all channels connected and it shows in our average first response time of just 25 seconds.'
“With Trengo, we’ve found the sweet spot between automation and personal service. Our team has more time, our merchants get better support, and every customer conversation feels smoother.”
Add more value to your conversations with Trengo AI
See how Trengo AI can supercharge your customer engagement
© 2026 Trengo