Products

Chat

Every website visitor is a potential customer. Get with them in touch via Chat.

Chat

Realtime and easy customer contact

Get in touch with potential clients. With our user friendly live chat your website visitors can ask their questions directly.

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Improve

The Trengo website chat makes it easier for clients to get in contact with your company and improves customer relations.

Better

A better interaction with your website visitors creates more leads.

Connect

Responding directly to your customers’ questions connects them to your brand and your products.

More leads

Attract your visitors’ attention

Use unique greetings on different pages

Show greetings

Show greetings on different web pages easily to acquire more leads:

Work together

Convert website visitors into clients

Share one inbox with your team to answer realtime website chats

Options

Realtime website chat

This is how you can connect with potential clients

Chat triggers

Easily create automatic conversation starters to attract the attention of website visitors.

Multi webshop

Receive chats from different web shops or offices in one inbox

Real-time location

See where the visitor’s message comes from.

Opening hours

The live chat automatically goes online or offline during or after opening hours.

Direct chat

Remove obstacles like data entries and make it easier to start a chat conversation.

Autoreply

Autoreplies for incoming messages during or after opening hours.

Dynamic data entry

Show optional data entries before website visitors start a chat with your company.

Auto shut down

Send a message and close a chat conversation automatically if a visitor waits too long to send a response.

Company chat

Get in touch with your colleagues, team or business units easily and directly.

Redirect conversations

Simply redirect a conversation to a colleague or team.

Email conversations

Quickly send a whole customer conversation to an email address.

Notes and comments

Add notes and comments to a conversation or client information to inform your colleagues.

Multi-user & teams

Create teams, add colleagues and improve your customer contact together.

Online inbox

Mobile device, tablet or PC? You are always connected through our online inbox.

iOS/Android app

Install our app for iOS or Android and receive push notifications when new messages are received.

Notifications

Receive notifications in your email box or browser when new messages enter.

Multi website widget

Connect to your customers easily via all social media channels.

Multi language widget

Show another language for foreign website visitors.

Ticket system

Our team inbox shows which messages your colleagues already answered.

Statistics

Generate all the statistics you need on social media channels, the performance of teams or individual colleagues.

On-line/off-line status

All colleagues can easily adjust their status, so you know who is available for answering customer questions.

Advanced search

Find contacts and messages easily.

Easy

Organize your customer service and take it easy

One inbox bring all communication together

CLIENTS

Our happy customers

More than 4000 companies discovered our inbox