Every website visitor is a potential customer. Get with them in touch via Chat.
The Trengo website chat makes it easier for clients to get in contact with your company and improves customer relations.
A better interaction with your website visitors creates more leads.
Responding directly to your customers’ questions connects them to your brand and your products.
Attract your visitors’ attention
Use unique greetings on different pages
Show greetings on different web pages easily to acquire more leads:
Convert website visitors into clients
Share one inbox with your team to answer realtime website chats
Realtime website chat
This is how you can connect with potential clients
Easily create automatic conversation starters to attract the attention of website visitors.
Receive chats from different web shops or offices in one inbox
See where the visitor’s message comes from.
The live chat automatically goes online or offline during or after opening hours.
Remove obstacles like data entries and make it easier to start a chat conversation.
Autoreplies for incoming messages during or after opening hours.
Dynamic data entry
Show optional data entries before website visitors start a chat with your company.
Auto shut down
Send a message and close a chat conversation automatically if a visitor waits too long to send a response.
Get in touch with your colleagues, team or business units easily and directly.
Simply redirect a conversation to a colleague or team.
Quickly send a whole customer conversation to an email address.
Notes and comments
Add notes and comments to a conversation or client information to inform your colleagues.
Multi-user & teams
Create teams, add colleagues and improve your customer contact together.
Mobile device, tablet or PC? You are always connected through our online inbox.
Install our app for iOS or Android and receive push notifications when new messages are received.
Receive notifications in your email box or browser when new messages enter.
Multi website widget
Connect to your customers easily via all social media channels.
Multi language widget
Show another language for foreign website visitors.
Our team inbox shows which messages your colleagues already answered.
Generate all the statistics you need on social media channels, the performance of teams or individual colleagues.
All colleagues can easily adjust their status, so you know who is available for answering customer questions.
Find contacts and messages easily.