Products

Chat

Every website visitor is a potential client. Talk with your visitors and make them clients.

Chat

Real-time and easy client contact

Get in touch with potential clients. With our user friendly live chat your website visitors can ask their questions directly.


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Improve

The Trengo website chat makes it easier for clients to get in contact with your companyand improves your customer relations.

Better

A better interaction with your website visitors creates more leads.

Connect

Responding directly to your customers questions connects them to your brand andproducts.

More leads

Attract your visitors attention

Use different greetings on pages

Show greetings

Show easily greetings on different web pages to get more leads:

Work together

Convert website visitors into clients

Share one inbox with your team to answer all real-time website chats

Options

Live chat

This is how you connect with clients

Chat triggers

Easily create automatic conversation starters to your website visitors.

Multi webshop

Receive chats from different webshops or offices in one inbox.

Real-time location

See where the visitor message comes from.

Opening hours

The live chat automatically goes online or offline within opening hours.

Direct chat

Remove obstacles like data entries and make it easier to start a chat.

Autoreply

Send automatic replies outside or within opening hours.

Dynamic data entry

Show optional data entries before starting a chat with your company.

Auto shut down

Send a message and close a chat conversation automatically if a visitor waits too long to send a reply.

Company chat

Contact your colleagues, team or business units easily and directly.

Redirect conversations

Simply redirect a customer to a colleague.

Mail conversations

Quickly send a whole customer conversation to an e-mail address.

Notes and comments

Add notes and comments to a conversation or client information to inform your colleagues.

Multi-user & teams

Add colleagues, create teams and improve your customer contact together.

Online software

Mobile, tablet or PC? You are always connected through our online software.

iOS/Android app

Install our app for iOS or Android and receive push notifications when new messages enter.

Notifications

Receive notifications in your mail or browser when new messages enter.

Multi website widget

Connect to your customers easily via all social media channels.

Multi language widget

Change to another language for foreign website visitors.

Ticket system

The professional ticket system shows which messages your colleagues already answered.

Statistics

Generate all the statistics you need on media channels, teams or colleagues.

On-line/off-line status

All colleagues can easily adjust their status, so you know who is available for customers.

Advanced search

Simply find contacts and messages.

Easy

Organize your customer service and take it easy

One inbox and application brings all communication together

CLIENTS

Our happy customers

More than 3000 companies have already discovered our product