CONVERSATIONS

Profit from every conversation

Create an engaging customer journey full of high-conversion touch points through conversations. Activate your pipeline and break down your biggest pipeline blockers.
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Trusted by 3,000+ customers worldwide!
Check out this customer story

See for yourself how you can increase revenue with every conversation

Reach

Answer questions and banish doubts

Use automation on your customer’s favourite channels and provide people with the answers they need to make confident purchasing decisions.
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Activate

Engage large segments with one click

Create and approach audiences based on their profiles. Send high-conversion broadcast messages that cater to your audiences' interests.
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RETAIN

Make customers feel heard

Create personalised follow ups that collect insights for your team and add a personalised touch after purchase.
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Demo

Optimise your funnel with each conversation

Thoughtful customer journeys offer opportunities with each conversation. Are you missing out? We can show you how to maximise service and support more conversations.
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The features that create an unforgettable experience

Automation
Automation & AI
From personalisation to picking up FAQs, AI can handle quantity and quality.
Workload balancing
Workload balancing
Distribute the right number of conversations to each team member to produce the best results.
Quick replies
Quick replies
Use pre-prepared answers to FAQs so your team has time to close critical conversations.
Labels
Labels
Flag conversations so that your team can prioritise what to pick up when.
Rules
Rules
Automated work flows will connect the right team to the next sell.
Flowbot
Flowbot
Gather key customer details prior to engaging to give your team an edge in closing.

What our customers say about Trengo

I love the possibility of having a single place to receive every customer service inquiry from different platforms. We can assign tickets to other colleagues and be updated in real time with internal comments.
Stefano G.
Trengo allows us to centralize all communication, both internally and with clients, across channels. From WhatsApp to email, and Facebook Messenges to live chat messages, there is now a single place to manage everything.
Jeffrey D.
Group Director
You can communicate with customers and employees alike and get immediate response. The friendly user interface is what's most appealing and wonderful to use. I can recommend this platform to anyone.
Ihab B.
Operations Manager E-Commerce
I'm not one to leave reviews but Trengo has been a game changer for us. As a small e-commerce business our small team struggled to keep on top of the many channels our customers contacted us by.
Julian P
Small Business
One of the best things about Trengo is its powerful automation and collaboration features. The ability to automate repetitive tasks, such as assigning tickets or tagging conversations, saves me and my team a lot of time and effort.
Martijn V.
Operations Manager E-Commerce
What I love about Trengo is how user-friendly it is. Very easy to use so onboarding new agents is a breeze. They were very responsive and it was a delight working with them. Highly recommend Trengo!
Maybelline O.
Customer Experience Manager
It has a virtual assistant, which helps us to attend more fluently to a large number of customers and their demands. The automatic routing also makes our work easier, since it is configured so that the customer can go directly to the agent ...
Verified User
Consumer Goods
You can communicate with customers and employees alike and get immediate response. The friendly user interface is what's most appealing and wonderful to use. I can recommend this platform to anyone.
Johann K.
Small Business

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"Because of the multichannel inbox, we collaborate more easily, and have a complete overview of all customer contact. You can't achieve that with a normal inbox."

Company ·
Bomenbezorgd
Liset Schiphorst
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Grow your business with loyalty. Bring all of your customer contact into one, single platform to unlock delight at every step of the way.
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