Help Desk Migration

Help Desk Migration is a Software as a Service (SaaS) solution that simplifies the process of moving data from one help desk system to another. Regardless of the source of your customer service data, be it a ticketing system, help desk, service desk, ITSM solution, CSV file or database, Help Desk Migration can import your business information in an automated and secure way.

If you have specific requirements, such as data filtering, additional ticket tags, migration of inline images, or language versions of your knowledge base, the Help Desk Migration service can accommodate them with ease.

You can test-drive the service by taking advantage of the Free Demo Migration and witness how your data is mapped to provide the best migration experience.

Here's what you can expect when using Help Desk Migration:

• Automated data import or export, depending on your needs, and the ability to migrate data from any source.
• The ability to map records as you need them and use your source help desk or service desk during data migration.
• Zero downtime and the ability to run a Free Demo to see the results.
• Creating missing custom fields on your target platform right away from the Migration Wizard.
• The ability to use Delta Migration to import only updated and new records that were created before migration.
• Adding tags to tickets to better manage new and historical data on your new platform, and selecting tags you want in your tickets after migration.
• Migrating inline images as ticket attachments or skipping attachments to speed up your data migration.
• The ability to choose a convenient date and time for migration to make it painless for everyone.
• A variety of customer support offerings to have the most outstanding data migration experience with our Migration Wizard.
• Our support team is ready to guide and help you at any stage of your data migration project.
• Your data is protected with Help Desk Migration's security policy, which includes routine audits, regular upgrades, and a protected storage center. It also complies with a variety of data security regulations.

If you're ready to start your data migration, sign up on our website and set up your Free Demo Migration to test our migration tool.